Vietnamese Customer Service Representative
Teleperformance
- High school diploma or above, fluent in local languages of Southeast Asia.
- Good at communicating with people, strong language expression and organization skills, clear language power of expression.
- Good English ability at CEFR B1 level.
- Good problem-solving skills, customer service skills, positive listening, able to effectively identify customer needs and provide solutions. 1. Answer inbound calls from Vietnam customers, respond to the inquiries from the banks.
- Provide correct consulting services and professional solutions to the customers, check the progress of express remittance from the banks.
- Make outbound calls to follow up on issues that cannot be resolved immediately over the phone.
- Learn new business knowledge to provide high-quality and professional services to customers.
Vacancy posted a month ago
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