Restaurant Supervisor | Cork & Crust

Restaurant Supervisor

At The Oaklander Hotel, hospitality is more than service; it's an experience. Home to Cork & Crust, our newest restaurant combines elevated dining, handcrafted cocktails, and warm hospitality in the heart of Oakland. We are seeking an energetic and service-driven Restaurant Supervisor to help lead daily restaurant operations, inspire our team, and deliver exceptional guest experiences. This role is ideal for a hospitality professional who thrives in a fast-paced environment, leads by example, and is passionate about creating memorable dining experiences for every guest. As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Key Responsibilities:

• Lead, train, and mentor the F&B team to deliver exceptional service and high-quality dining experiences
• Oversee day-to-day operations of restaurants, bars, and catering services, ensuring smooth workflow and compliance with standards
• Drive revenue growth through menu development, upselling, and marketing initiatives
• Monitor and control costs, including labor, food, and beverage expenses, to meet financial targets
• Collaborate with the General Manager on operational strategies, budgets, and business plans
• Ensure compliance with health, safety, and sanitation regulations
• Foster a positive team culture that emphasizes professionalism, accountability, and engagement
• Respond promptly to guest feedback and resolve issues to maintain high satisfaction levels

Qualifications:

• Proven experience in managing F&B operations in hotels or restaurants
• Strong leadership, coaching, and team development skills
• Experience with financial management, budgeting, and cost control
• Excellent communication, interpersonal, and problem-solving skills
• Passion for delivering outstanding guest service and driving team performance

Benefits:

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. Built on five cornerstonesQuality, Integrity, Community, Profitability, and FUN!our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.