Portfolio Manager (Facility Operations & Project Management)

Portfolio ManagerThe City of Alexandria is located in Northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter of the City's square miles have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Portfolio Manager position.An OverviewThe Portfolio Manager performs responsible work in managing a portfolio of City facilities, including facility operations, maintenance, compliance, support for emergency response and event support, and capital improvement initiatives. The position applies project management principles, technical expertise, and leadership to ensure facilities are safe, functional, compliant, and operationally reliable.This role is responsible for balancing day-to-day operational demands with longer-term planning and project execution, ensuring that facility needs are addressed across maintenance, compliance, and capital improvements. The Portfolio Manager supervises facilities staff and coordinates resources, vendors, and stakeholders to support both ongoing facility operations and project-related efforts.Work is performed with considerable independence, and the employee exercises sound judgment in prioritizing operational needs, managing resources, and supporting project delivery. The employee works under general supervision of the Deputy Director, Planning, Construction & Facilities.What You Should BringKnowledge of building systems, construction practices, and facility operationsAbility to apply project management principles in both operational and project environmentsExperience with regulatory compliance, inspections, and building system requirementsExperience managing budgets, cost tracking, and financial performanceDemonstrated ability in vendor management and contract oversightExperience coordinating and supervising facilities and trades staff, contractors, and service providersAbility to manage multiple priorities across operations and projectsFamiliarity with CMMS systems and work order managementStrong communication skills with both technical and non-technical stakeholdersExperience supporting after-hours operations, emergency response, or time-sensitive facility needsThe Opportunity – Examples of WorkFacilities Operations & ComplianceManages and oversees facility operations and maintenance activities across assigned buildingsEnsures compliance with codes, inspections, and regulatory requirementsCoordinates and monitors preventive and corrective maintenance programsTracks and supports resolution of operational issues, system failures, and service requestsMaintains documentation related to inspections, compliance, and asset conditionBudget & Financial ManagementDevelops and monitors operating and project-related budgetsTracks expenditures and identifies cost impacts related to maintenance, repairs, and capital needsSupports financial planning across both operational and project scopesVendor & Contract OversightManages service contracts and vendors supporting maintenance and construction activitiesReviews scopes of work, proposals, and invoices for accuracy and completenessEnsures vendor performance aligns with City standards and contractual requirementsProject Management & ImplementationSupports and manages facility-related projects, including renovations and system upgradesApplies project management principles to scope, schedule, and budget trackingCoordinates with architects, engineers, contractors, and internal stakeholdersEnsures project outcomes align with operational needs, maintainability, and compliance requirementsField Coordination & OversightConducts site visits to monitor facility conditions, maintenance work, and project progressCoordinates work of contractors, consultants, and trades personnelEnsures work is completed safely, effectively, and in accordance with established standardsSupervision & Team LeadershipProvides day-to-day supervision, direction, and support to assigned staff or contracted resourcesMonitors performance, workload, and service delivery to ensure alignment with operational standardsSupports training, development, and accountability of staff and service providersCoordination & Customer ServiceServes as liaison between departments, facility users, and service providersCommunicates priorities, timelines, and impacts related to operations and projectsSupports customer service and issue resolution across assigned facilitiesEmergency Response, Weather Events & Support ServicesSupports facility-related response efforts during snow events, emergencies, and natural disasters, including coordination of building systems, contractor support, and access to facilities as neededParticipates in emergency response readiness activities and may be assigned to an on-call or emergency response support rosterCoordinates with internal teams, including Support Services and Emergency Management, to ensure facilities are operationally prepared during incidentsAssists in addressing facility impacts during and after events, including system disruptions, access issues, and recovery activitiesSupports after-hours operations, including City events and City Council meetings, by coordinating facility readiness and responding to operational needs as assignedAbout the DepartmentThe Department of General Services mission is to provide exceptional management of the City's real estate, facilities and other support services for all our customers, internal and external. The Department of General Services staff strives to provide our customers with unmatched services by proactively managing the City's assets to support the delivery of services to the City of Alexandria, responding to service requests in a timely manner, listening to our customers, and ensuring that our customers are satisfied with the resolution.Minimum & Additional RequirementsFour-Year College Degree from a professional architectural or engineering program or related field; extensive experience of project management and supervisory experience managing teams, providing technical expertise and leadership for design and construction projects for either government or private industry; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.Preferred QualificationsExperience in facilities management or building operationsExperience managing multiple facilities or portfoliosFamiliarity with CMMS systems (Cityworks or similar)Knowledge of public procurement processesCertifications such as:Certified Facility Manager (CFM)Facility Management Professional (FMP)Relevant trade or technical certificationsNotesThis position requires the successful completion of pre-employment background checks including but not limited to a criminal background. The Department of General Services (DGS) is a first response department and as such all DGS employees are deemed essential or emergency personnel and maybe required to report to work when the City government is open with liberal leave or closed during emergencies.The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.