Financial Aid Operations Lead

Title Associate Director of Financial Aid Employee Classification Assoc Dir Financial Aid Campus Denton Division UNT-Enrollment Management Department UNT-Financial Aid-164860 Job Location Denton Salary Compensation determined based on experience and qualifications. FTE 1.000000 Retirement Eligibility TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas‑Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people‑first values‑based culture where we care about each other and those we serve. We believe that we are better together because we foster an environment of respect, belonging, and access for all. We demonstrate courageous integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to be curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show your fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at Department Summary The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families. Position Overview This position will serve as the Associate Director of Financial Aid over the areas of federal, state, & private student educational loan administration, federal & state work study, and the Return of Title IV Funds process. The position will manage all functional and technical aspects, maintain compliance, and implement best business practices. It requires a high level of understanding of federal/state rules and regulations, institutional policies and procedures, and strategic goals. The position reports to the Director of Financial Aid – Operations, supervises a team of 5‑6 FTE, and serves as a member of the FAS Leadership Team. Minimum Qualifications Bachelor's degree in a related field and six years of closely related professional experience. Knowledge, Skills and Abilities Previous experience in the administration of financial aid programs. Experience supervising and training staff in financial aid administration. Ability to interpret federal, state, and institutional student aid policy. Ability to develop effective relationships with other teams, internal and external partners. Excellent analytical and business process development skills. Excellent written and verbal communication skills. Preferred Qualifications Bachelor's degree in a related field and six years of related experience. Experience with PeopleSoft is preferred. Required License/Registration/Certifications As a condition of hire and continued employment, must be in good standing on all federal student aid and grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing. Job Duties Manage federal, state, & private student educational loan administration to ensure timely, accurate, and compliant awarding, adjusting, reporting, and reconciliation of all student educational loan funds. Manage federal & state work study administration to ensure timely, accurate, and compliant awarding, adjusting, reporting, and reconciliation of work study funds. Manage the Return of Title IV Funds process to ensure timely, accurate, and compliant calculation and return of funds. Hire, train, mentor, and supervise staff tasked with administering federal, state, & private student educational loans, federal & state work study, and Return of Title IV Funds processes. Develop, implement, and maintain best business practices, technical and functional processes, and daily quality controls related to student loan, work study, and Return of Title IV Funds administration. Ensure training, documentation, quality controls, and business practices are developed, maintained, and monitored to ensure timely, accurate, and meaningful communication and guidance to students and campus partners regarding student educational loans, work study, and the Return of Title IV Funds process. Physical Requirements Sedentary work that primarily involves sitting or standing. Repeating motions that may include the wrists, hands, and/or fingers. Lifting and moving objects up to 20 pounds. Communicating with others to exchange information. Environmental Hazards No adverse environmental conditions expected. Work Schedule Monday through Friday, 8‑5pm, with occasional nights and weekends. Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. Additional references may be added after the application has been submitted. Benefits For information regarding our benefits, please visit the university benefits portal. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit – and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding. #J-18808-Ljbffr University of North Texas