Assistant Community Director - Melville Apartments - Dallas, Texas

Job Description

Job Description

We are seeking a detail-oriented, organized, and service-driven Apartment Assistant Manager to support the daily operations of a Melville Apartments located in Lake Highlands in Dallas. This role plays a key part in driving financial performance through rent collections and delinquency management while also supporting leasing efforts, resident relations, and overall property operations.

The ideal candidate brings strong follow-through, confidence in financial conversations, and the ability to balance administrative precision with resident-facing service.

Key Responsibilities

Rent Collections & Financial Management

• Manage rent collections, delinquency tracking, and consistent follow-up communication with residents
• Serve required notices in accordance with company policy and local regulations
• Work proactively to reduce outstanding balances and establish payment arrangements
• Post rent payments, process deposits, and maintain accurate resident ledgers
• Assist with monthly financial reporting, variance explanations, and occupancy tracking
• Support invoice processing and vendor communication as needed

Leasing & Resident Relations

• Share leasing responsibilities including conducting tours, qualifying prospects, and closing leases
• Process applications, verify documentation, and ensure compliance with screening criteria
• Prepare and execute lease agreements and renewals
• Deliver exceptional customer service to residents and prospects
• Support resident retention efforts and community engagement initiatives

Operations & Administrative Support

• Partner with the Property Manager on daily operations and team coordination
• Maintain accurate resident files, reports, and compliance documentation
• Assist with move-in/move-out procedures and inspections
• Coordinate with maintenance to ensure timely completion of service requests
• Help maintain strong curb appeal and overall community standards

Qualifications

• 2+ years of multifamily property management experience preferred
• Strong experience in rent collections and delinquency management
• Proven leasing and closing ability
• Experience with property management software (Yardi experience is a plus)
• Strong organizational skills and attention to detail
• Professional written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment

Why Work for J Street?

High standards. Real accountability. Real growth.

At J Street, we don’t just manage properties — we build trust. We lead with service, earn opportunity daily, and take ownership of results. Our team members are empowered to make decisions, solve problems, and grow within an environment that values accountability, transparency, and stewardship.

If you’re looking for a place where your work matters, your performance is recognized, and your growth is supported — J Street is where you can build a career, not just hold a position.

Company Description

J Street is a values-driven commercial and residential real estate management company known for operating high-quality assets with integrity, accountability, and care. We partner closely with ownership groups, tenants, and vendors to deliver consistent, Class A performance—especially in complex, high-trust environments.

Our culture is built on service, ownership, and honesty. We believe trust and opportunity are earned through follow-through, transparency, and doing the right thing even when it’s hard. At J Street, employees are empowered to take ownership of their work, contribute meaningfully, and grow within a professional, supportive team.

Company Description

J Street is a values-driven commercial and residential real estate management company known for operating high-quality assets with integrity, accountability, and care. We partner closely with ownership groups, tenants, and vendors to deliver consistent, Class A performance—especially in complex, high-trust environments.\r\n\r\nOur culture is built on service, ownership, and honesty. We believe trust and opportunity are earned through follow-through, transparency, and doing the right thing even when it’s hard. At J Street, employees are empowered to take ownership of their work, contribute meaningfully, and grow within a professional, supportive team.