Data Engineer
Technosphere
Location: Charlotte, NC / Sunrise, FL(Only locals) Visa-Only OPT, USC, GC on w2 Experience : 6 Year LCCaaS / CTI / CR
MIVA / IV
RJava, Spring Boot, Microservice sKafk aGC PCI/CD, Jenkin tSQL, RDBM )Release Managemen tJob Summar ySeeking a CCaaS Data Engineer with experience in designing and implementing cloud-based contact center solutions, IVR/IVA platforms, Java microservices, Kafka, and AI/ML models. The ideal candidate will have hands‑on experience with GCP, CRM/CTI integrations, CI/CD, cloud infrastructure, and data pipeline development .Responsibilitie sDesign and implement CCaaS, IVR, and IVA solutions- Develop Java/Spring Boot microservices and Kafka-based applications
- Build and support cloud-native solutions on GCP
- Integrate CRM, CTI, APIs, SIP/WebRTC, and contact center platforms
- Develop and maintain data pipelines and datasets
- Implement AI/ML models including SARIMA and Prophet
- Manage CI/CD pipelines using Jenkins, Maven, and Git
- Support Agile, DevOps, and production environments
- Nice to Hav
- Knowledge of data structures, algorithms, and design patterns
- Experience with TensorFlow, XGBoost, and Prompt Engineering
Vacancy posted 4 days ago
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