Chief Experience Officer

Field Museum is seeking a visionary Chief Experience Officer (CXO) to shape and advance a unified, visitor-centered experience across the museum’s public-facing spaces, exhibitions, and programs. The CXO will report to the President & CEO and serve as a senior executive on the museum’s leadership team, providing strategic direction for Exhibitions and the Sue Ling Gin Center for Education & Public Programs, ensuring every visitor touchpoint is seamless, compelling, inclusive, and inspiring. This is a rare opportunity to lead at the intersection of science, culture, learning, and design—delivering measurable outcomes in engagement, loyalty, and revenue growth while advancing the museum’s mission. The CXO will champion cross-functional alignment, guide major projects and budgets, leverage audience insights and data, and pursue innovative partnerships and entrepreneurial opportunities that expand reach and impact. Responsibilities and qualifications: If you are an experienced senior leader with a track record in experience strategy, change management, exhibitions and/or learning, inclusive public engagement, and financial stewardship, we invite you to submit your application materials and help define the next era of visitor experience at one of the world’s leading museums. Salary will be commensurate with experience. Application materials. Please submit a resume/CV to Colette Hands, Chief People Officer at View email address on click.appcast.io. Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address above. If you wish to enclose a cover letter, please include it in the body of your email message. #J-18808-Ljbffr The Field Museum