Assistant General Manager

Overview Exciting Opportunity: Assistant General Manager at WoodSpring Suites in Ashland, VA. Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. You will lead the operations in the absence of the General Manager and assist with leading the team, ensuring that our service standards are consistently exceeded. Culture and Benefits We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits Salary: Dependent on experience, $43,888 - $47,500. Daily Pay Access: Flexible pay options to access your earnings when you need them. Medical, dental, and vision benefits in addition to the company’s paid time off for full-time employees. Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns. Career Growth: Opportunities for advancement within the company for dedicated employees. Primary Duties Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with the General Manager, attend and lead staff huddles, and provide hands-on support to ensure the team achieves outstanding results. Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts. Guest Relations: Maintain high standards of cleanliness, address guest concerns, monitor and follow up on guest feedback, suggest and sell amenities, and ensure guest and property security. Housekeeping: Assign rooms to be cleaned by housekeeping and assist the GM in inspecting rooms. Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork. Sales & Marketing: Network within the local community to promote the property, build relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy. Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts to ensure operational continuity in case of unexpected absences. Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met. Other Duties as Assigned. Preferred Qualifications Minimum of 1 year of hotel leadership experience, including front desk and back-of-house operations. Proficient computer skills. Strong team-building skills. Excellent organizational, time management, and problem-solving abilities. Effective oral and written communication skills. Proactive in solving problems. Physical Requirements Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time. Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs. Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify. Any form of unlawful harassment of employees or applicants for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace. #J-18808-Ljbffr