Contact Center Supervisor: People & Performance Leader
The Home Depot
The Home Depot is seeking a Contact Center Supervisor to lead and coach a team of customer service associates, ensuring quality interactions and timely delivery of products and services. You will recruit, hire, and develop staff, monitor performance, and align daily operations with department goals. Responsibilities include guiding day-to-day activities, analyzing metrics, handling escalations, and driving engagement through hands-on coaching. Strong communication and leadership are essential. #J-18808-Ljbffr The Home Depot
Vacancy posted 1 day ago
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