Branch Manager

Job Description

Job Description

Benefits:

• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Training & development
• Dental insurance

Have you ever wanted to build and grow a business—without taking on the financial risk of owning one?

Two Maids is looking for a hands-on, growth-minded Branch Manager to lead our Eagan location. This is an opportunity to take ownership of a local operation, develop a strong team, deliver an outstanding customer experience, and directly benefit from the growth you help create.

Two Maids is a nationally recognized residential cleaning brand with more than 100 franchise locations across the country. Our story has been featured by CNBC and in national publications including The Wall Street Journal.

What You’ll Be Responsible For

As Branch Manager, you will be responsible for the overall performance of the Eagan location. Your primary mission is straightforward: build a great team, attract new customers, and retain them by delivering an exceptional employee and customer experience.

Your responsibilities will include:

• Leading, coaching, and holding team members accountable
• Creating an engaging and productive workplace culture
• Leading daily morning meetings and maintaining strong communication with the team
• Recruiting, interviewing, onboarding, and retaining employees
• Monitoring staffing levels and helping the branch maintain the capacity needed to grow
• Overseeing daily operations, scheduling, and service execution
• Addressing customer concerns and ensuring timely resolution
• Monitoring service quality, customer satisfaction, and team performance
• Following up with prospective customers and supporting sales growth
• Managing key branch metrics, expenses, revenue, and profitability
• Identifying problems, developing solutions, and following through
• Partnering with experienced company leadership to achieve branch goals

This is a hands-on leadership role—not a desk-only management position. The right person will be visible, engaged, comfortable solving problems, and willing to take ownership of results.

What Success Looks Like

• Build a dependable, engaged, and appropriately staffed team
• Create consistent employee communication and accountability
• Improve employee retention and performance
• Deliver an excellent customer experience
• Maintain strong service quality and customer satisfaction
• Grow recurring revenue and branch profitability
• Establish dependable operating routines that keep the location running smoothly

What We’re Looking For

• Has previous leadership, management, or team-development experience
• Enjoys working in a fast-moving, people-focused environment
• Takes initiative and follows through without requiring constant direction
• Can balance employee needs, customer expectations, and business results
• Communicates directly, professionally, and respectfully
• Is comfortable coaching employees and addressing performance issues
• Uses numbers and performance indicators to make decisions
• Has an entrepreneurial mindset and is motivated by growth
• Is organized, dependable, adaptable, and solutions-oriented

Experience in residential services, hospitality, retail, staffing, operations, or another people-intensive business is helpful but not required.

Position Perks

• No regularly scheduled weekends or holidays
• Daytime, first-shift work schedule
• More than three weeks of paid time off, including: 10 vacation days, with service-based increases & 8 paid holidays
• Performance-based bonus opportunities
• Opportunities for compensation increases as the business grows
• Support and coaching from an experienced leadership team
• Meaningful ownership of the branch’s performance and growth

Benefits

• Weekly Pay
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability coverage
• Critical illness and hospital accident plans
• Low-cost telehealth coverage
• Investment programs

This position also includes a performance-based incentive structure tied to branch growth and results. As the branch grows, you will have the opportunity to grow your compensation with it.

Schedule and Requirements

• Full-time, Monday through Friday
• The team you support generally works between 7:30 a.m.. and 5:00 p.m.
• The Branch Manager must have the flexibility required to support daily business operations
• Must have dependable transportation and valid automobile insurance
• Must successfully complete a nationwide criminal background check and drug screening

This opportunity is ideal for someone who wants more than an ordinary management job. You’ll have the ability to lead a team, influence the customer experience, grow a local business, and be rewarded for the results you produce—with the resources and support of an established organization behind you.

We are scheduling interviews now and look forward to meeting you. Apply today!