Medical Assistant / Front Desk Representative

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Medical Assistant / Front Desk Representative Houston, TX, US 30+ days ago Requisition ID: 1002 Duties and Responsibilities: RheumaCare Center is seeking a dedicated and customer-oriented MA/ Front Desk Representative to join our healthcare team. The primary responsibility of this role is to provide exceptional customer service to patients and their families by facilitating smooth interactions during their healthcare visits. The ideal candidate should possess strong communication skills, empathy, and a passion for assisting patients in navigating the healthcare system. Duties and Responsibilities: Greet patients and visitors in a courteous and professional manner. Schedule patient appointments accurately and efficiently using electronic scheduling systems. Verify patient demographics, insurance information, and medical history during registration. Collect co-payments, deductibles, and outstanding balances from patients in a timely manner. Answer phone calls and inquiries from patients, healthcare providers, and insurance companies. Assist patients with completing registration forms and other necessary paperwork. Prepare patients for examination or treatment, including taking vital signs (temperature, blood pressure, pulse, and respiratory rate). Aid physicians during examinations and procedures. Prepare and administer medications as directed by the healthcare provider. Cleaning and preparing patient rooms, equipment, and tools. Updating patient charts and tracking paperwork. Documenting patient plan(s) of care, tests, and examination results in the EMR. Coordinate referrals to specialists and other healthcare providers as directed by physicians. Maintain patient confidentiality and adhere to HIPAA regulations in all interactions. Collaborate with healthcare providers and support staff to ensure patient satisfaction and continuity of care. Perform other administrative duties as assigned, such as filing, scanning, and data entry. Qualifications: 1 year of Medical Assistant or front desk experience Experience with EMR systems Certificate of completion from an accredited Medical Assistant (RMA or CMA) program #J-18808-Ljbffr Evolving Solution Services