Application Support Specialist

Shared Services: Risk Management- (Full-Time, Day Shift) - Job Summary: The Application Support Specialist coordinates the activities related to the installation, implementation and tech support of any Risk Management information systems. Is responsible for identifying, troubleshooting and resolving potential hardware and software related issues. Utilizes initiative, independent judgment, and in-depth knowledge of hardware, Microsoft Operating System and general IS processes as well as IS networking, desktop help desk services and general programming. Maintains an understanding of internal business processes. Maintains and supports select applications. Participates in tasks as assigned. Under general supervision, has responsibility for defining application requirements and specifications for large to medium-sized projects. Submits status reports as required. Performs other duties as needed. Education and Experience: Bachelor's Degree preferred. Minimum four years business, technology or related experience required; preferably with desktop services, computer network and system support. Knowledge and Skills: Must be able to maintain and modify the various systems utilized in the Risk Management departments. Must be able to perform system analysis, document the configuration, and make recommendation for system improvements. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e. g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: Valid Driver's license required at time of hire. Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness. Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001. Loma Linda University Shared Services is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management. We appreciate your interest in Loma Linda and wish you success in your job search!