Client Service Specialist

Client Service SpecialistWillamette Valley Bank is seeking a personable and welcoming Client Service Specialist who enjoys building relationships with customers, community members, and fellow staff. As the face of Willamette Valley Bank, you’ll greet visitors warmly, assist with routine banking transactions, and help connect customers with financial solutions that support their goals.Some of the Key Responsibilities IncludeProviding friendly, professional assistance to customers and prospects both in person and over the phoneHandling everyday transactions such as deposits, withdrawals, transfers, check cashing, and wire transfers with accuracy and careResponding to basic account inquiries and helping customers navigate their banking needsWorking collaboratively with team members to create exceptional and personalized customer experiencesDemonstrating commitment to customer and bank success by following safety protocols, maintaining confidentiality, and adhering to regulatory compliance and fraud prevention practicesIdentifying opportunities to connect customers with products and services that support their financial goalsManaging cash and performing transactions with attention to detail, while following established procedures and compliance standardsWhat We OfferCompetitive compensation and benefits packageA caring, stable and safe working environmentExperienced and helpful leadershipQualificationsStrong customer service, communication, and problem-solving skillsAbility to build relationships and work effectively as part of a teamComfortable in a fast-paced, cash-handling environment with attention to detailProficient in Microsoft Office and able to learn bank systems and proceduresOrganized and able to manage time and tasks efficientlyMaintains professionalism, confidentiality, and compliance with regulationsBasic math skills and ability to perform routine calculationsAbout UsWhere Local Means Everything…If you ask us, local means that our connection to the places in which we work goes beyond geography, it means we are ingrained in the local economy, we are part of the culture, and we help support our neighbors through volunteering, community outreach, and charitable donations.Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank, you are helping to provide a tractor to local farmer, an oven for the neighborhood bakery, and a home for the family next door.Willamette Valley Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io #J-18808-Ljbffr