Credit Associate

Employment Position Credit Associate

A Credit Associate is responsible for ensuring that the credit policies of the Company are adhered to, credit goals are achieved, and thorough and accurate business records are maintained. The Credit Associate will play a crucial role in managing and maintaining accurate records of accounts and communications to and from our stores and customers. The ideal candidate should have strong organizational skills, excellent communication abilities, and dedication to delivering exceptional customer service.

Responsibilities of Position

• Pulling company and personal credit records for review.
• Setting up new credit accounts within our accounting system.
• Ensuring that all collection activities adhere to applicable laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA).
• Contacting clients with overdue balances to follow up on outstanding payments.
• Informing customers of past due balances by various means including phone calls, emails, second, third and fourth notices.
• Maintaining accurate records of communication with clients regarding payment status.
• Analyzing accounts receivable data to identify trends and opportunities for improvement.
• Providing excellent customer service by addressing client inquiries and resolving issues related to invoices and payments.
• Establishing and maintaining positive relationships with clients to facilitate smooth payment processes.
• Ensuring compliance with accounting policies and procedures.
• Other duties as assigned.

Qualifications & Required Skills

• Two to three years of related experience and/or training; or equivalent combination of education and experience.
• Strong understanding of accounting principles and practices.
• Proficiency in accounting software and Microsoft Office Suite, especially Excel.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently and collaboratively within a team.
• Prior experience with collections and credit is a plus.
• Punctuality and regular attendance consistent with the company's policies are required for the position.
• Successful applicants are subject to pre-employment drug testing, pre-employment background check and driver history checks in accordance with applicable federal and state law.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequently sit for a minimum of 6 hours per shift.
• Frequently look at computer screens for a minimum of 6 hours per shift.
• Occasionally bend, reach, stoop, kneel or crouch.
• Occasionally walk or move from one location to another.
• Lift and/or move office supplies or documents up to 10 pounds.
• The work environment for this position is a moderately quiet office setting.
• The average work week is 40-45 hours, which can vary depending on business needs.

Pay Rate / Wages & Benefits

$20 - $23 (Hourly Rate)

• Potential pay rate based upon region, experience, education, licenses and certifications
• Pay Transparency: This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

R.P. Lumber Co. offers the following opportunities and benefits to Full-Time employees:

• Competitive Wages
• Health / Dental / Vision / Term-Life and Short-Term Disability Insurance
• Employer-paid Basic Life Insurance
• Profit Sharing / 401k
• Paid Time-off & Holidays
• Employee Merchandise Discount

R.P. Lumber Co. offers the following opportunities and benefits to Part-Time employees:

• Competitive Wages
• Profit Sharing / 401k
• Paid Time-off
• Employee Merchandise Discount

Candidates who meet our selection criteria will be contacted by phone or email for the next step in our hiring process.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

R.P. Lumber Co., Inc. ("R.P. Lumber Co.") is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to race, ancestry, color, religion, age, sex, national origin, disability (physical or mental), genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.