Lead Patient Service Representative | Lebanon

Lead Patient Service Representative

Join Premier Radiology (A Radiology Partners practice): Make a local impact in the Greater Nashville, TN area!

At Premier Radiology, we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), Premier combines a strong local presence across Tennessee with the support and resources of a leading national radiology organizationdelivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.

Premier Radiology is one of the leading outpatient imaging providers across Tennessee, known for convenient access, high-quality care, and an exceptional patient experience. As a proud practice of Radiology Partners (RP), Premier pairs trusted local care with the resources and clinical standards of a purpose-built national radiology organization focused on quality, access, and innovation.

With 20+ outpatient imaging centers throughout the Nashville market, Premier Radiology combines:

• certified RP radiologists
• Advanced diagnostic technology
• based locations

Together, RP and Premier Radiology are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join Premier Radiology, you'll be backed by Radiology Partners (RP)a nationally recognized organization that prioritizes clinical excellence and a people-first culture.

Why join us:

• Competitive compensation and comprehensive total rewards
• True work-life balance in an outpatient settingno on-call shifts or overnights
• Consistent RP standards with local leadership and support
• A fun, team-first culture at Premier Radiologycollaborative, supportive, and grounded in safety and trust

Position summary:

• Oversee daily operations of the front desk division
• Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system
• Maintains current knowledge of the practice management system and other related procedures to effectively train employees and maintain up-to-date training materials.
• Identifies procedural or training issues. Communicates appropriately to the management staff regarding these and/or other issues.
• Fill in at front desk as needed

Desired professional skills and experience:

• Minimum of two years of work experience, preferably within a medical office setting
• Solid understanding of Medical Terminology
• Knowledge of clinical policies including safety, privacy, and HIPAA regulations
• Positive attitude and patient-focused mindset

Compensation & total rewards: Final compensation is determined based on education, experience, certifications, and geographic factors. In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email View email address on click.appcast.io to notify our team.