Senior Financial Systems Manager

Job Description

Senior Financial Systems Manager

The Financial Systems Manager/Senior Manager will support and enhance financial systems and business processes within a professional services organization. This role partners with Accounting, IT, and cross-functional stakeholders to improve billing and revenue processes, automate workflows, strengthen internal controls, and deliver system enhancements. The ideal candidate combines financial process knowledge with systems implementation and project leadership experience.

Key Responsibilities

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• Oversee and improve systems supporting end-to-end contract-to-cash processes, including pricing, billing, revenue management, accounts receivable, collections, cash applications, and client arrangements.
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• Collaborate with Accounting and IT leadership to establish system priorities, project roadmaps, timelines, and measurable business outcomes.
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• Analyze existing workflows to identify inefficiencies, reduce manual processes, improve accuracy, and strengthen controls.
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• Translate business requirements into process documentation, functional specifications, user stories, testing plans, acceptance criteria, and implementation materials.
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• Lead system enhancements and projects from requirements gathering and configuration through testing, deployment, and user adoption.
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• Manage relationships with software vendors, coordinate issue resolution, evaluate new functionality, and support ongoing system improvements.
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• Identify opportunities to implement automation, AI, and emerging technologies to improve efficiency, compliance, and the user experience.
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• Ensure system changes align with internal controls, data governance standards, and audit requirements while evaluating impacts on the general ledger and financial reporting.
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• Monitor operational performance metrics, system adoption, process exceptions, and recurring issues to guide continuous improvement.
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• Develop process documentation, training materials, and self-service resources to promote consistency and reduce ongoing support needs.
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• Partner with broader Finance Systems teams to implement scalable solutions and maintain alignment with enterprise standards.
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Qualifications

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• Bachelor’s degree in Accounting, Finance, Information Systems, or a related field required; a master’s degree or equivalent experience is preferred.
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• At least 7 years of experience in systems implementation, product ownership, business process improvement, or a related function, ideally supporting Accounting or Finance operations.
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• Experience with contract-to-cash processes, including pricing, billing, accounts receivable, collections, cash applications, revenue management, and client arrangements.
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• Familiarity with integrated financial systems and enterprise accounting platforms.
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• Experience with Aderant, 3E, Elite, or other legal-industry financial systems is a plus. Experience with platforms such as ChromeRiver, Emburse, Sage, BlackLine, or similar systems may also be relevant.
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• Demonstrated ability to translate business needs into technical requirements and lead initiatives from planning through implementation.
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• Strong understanding of internal controls, audit requirements, and operational risk within financial processes.
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• Ability to work independently, manage competing priorities, and deliver projects in a dynamic environment.
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• Excellent written and verbal communication skills, including the ability to explain technical concepts to nontechnical stakeholders and influence cross-functional teams.
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