Assistant General Manager - Full Time

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development

Assistant General Manager

Goldfish Swim School - Marlborough, MA

Salary: $52,000-$57,000 per year

Benefits:

• 401(k) with company match
• Quarterly performance bonuses
• Two (2) weeks paid vacation
• Six (6) paid holidays
• Five (5) paid sick days
• Paid training and certifications
• Employee & family swim lesson discounts
• Complimentary snacks and beverages
• Team recognition events and advancement opportunities

Schedule: Full-time | Morning, afternoon & evening availability

About the Role:

Goldfish Swim School is looking for an energetic, motivated leader to join our management team. As Assistant General Manager, you'll work alongside the General Manager to oversee daily operations, develop employees, deliver exceptional customer service, and help create a fun, safe, and positive experience for every family.

If you enjoy leading people, building relationships, and making a difference in your community, we'd love to meet you.

Responsibilities:

• Support the daily operations of the swim school
• Recruit, train, coach, and develop team members
• Deliver exceptional customer service and resolve concerns
• Assist with staffing, scheduling, and employee performance
• Support swim lesson quality and instructor development
• Oversee front desk, retail, birthday parties, and facility operations
• Assist with marketing, community outreach, and social media
• Ensure compliance with all safety procedures and company standards
• Help create a positive, engaging workplace culture

Qualifications:

Required:

• Excellent leadership, communication, and organizational skills
• Passion for working with children and families
• Ability to pass a background check

Preferred:

• Bachelor's degree
• Two (2) or more years of management or leadership experience
• Experience in aquatics, childcare, recreation, hospitality, education, or customer service
• Lifeguard, CPR/AED, and First Aid certifications (or willingness to obtain through company paid training)

Work Environment:

Goldfish Swim School offers a fun, fast-paced, and team-oriented environment where every day is different. You'll work in our warm 90-degree indoor pool facility alongside a supportive team that values teamwork, professional growth, and making a positive impact on children and families.

Ready to make a splash? Apply today and join a team that loves what they do!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Compensation: $52,000.00 - $57,000.00 per year


Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion Not just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life's accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.