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Senior Customer Support Leader — Care Experience

Socket.dev

PointClickCare is seeking a Manager, Customer Support, to lead a team of solutions analysts delivering world-class customer service. You will oversee daily operations, coach staff, and implement processes to ensure consistent service quality. You will manage cross-functional collaboration with Product, SaaS Ops, and other teams, acting as a liaison as needed. The role requires entrepreneurial energy and a passion for customer experiences, reporting to the Senior Director, Customer Support. #J-18808-Ljbffr Socket.dev

Vacancy posted 4 days ago
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