Senior Customer Care Lead - Escalations & Compliance
Flying Seekers
Flying Seekers invites applications for the Senior Customer Care Officer position at Qatar Airways, based in New York (JFK). The role involves managing escalated customer care issues, ensuring compliance with airline regulations, and overseeing team performance. Ideal candidates will possess at least 4 years of experience and a bachelor’s degree, coupled with strong organizational skills and a proactive approach to resolving customer issues. Join a reputable company to focus on customer satisfaction and team development. #J-18808-Ljbffr Flying Seekers
- Stellar Health is looking for a Customer Success Lead to guide clients through their value-based care journey, ensuring effective deployment of the Stellar platform. You will conduct deep analyses to enhance customer value and lead interactions with clients to provide data...SeniorRemote work
- Blockchain is on the lookout for a Senior VIP Customer Success Associate in New York, NY. In this role, you will handle complex customer issues... ...closely with other teams, monitor customer activities, and escalate important issues, ensuring exceptional service delivery...Senior
- ...busywork of scheduling, compliance, onboarding, and more, so... ..., not paperwork. As the Customer AI Strategy & Success Lead - Enterprise, you'll own... ...biggest names in distributed care to design, implement, and... ...lead and point of escalation for Arya's largest enterprise...Suggested
- ...busywork of scheduling, compliance, onboarding, staffing coordination... ..., not paperwork. As the Customer AI Strategy & Success Lead - SMB, you’ll own... ...your immediate tasks. You care deeply about outcomes and... ..., and operational escalations. Excellent communication...SuggestedWork at officeImmediate start
- Victaulic is seeking a Customer Care Project Coordinator - VDC to act as the sales liaison and subject matter expert for custom products and projects within the Customer Care team. You will prepare quotations, support pricing guidelines, manage quotes and orders, and coordinate...Suggested
- ...experience. Role Overview We're looking for a Customer Support Lead to build and run Fun's end‑user... ...support, from ticket resolution and compliance operations to trust & safety and AI‑... ...reporting Develop and maintain SOPs, escalation frameworks, and response playbooks...Live inWork from homeMonday to ThursdayShift work
- FlowPlay, LLC. is seeking a Customer Service Shift Supervisor to work remotely and full-time. This role will lead frontline agents, manage escalated customer inquiries, and ensure high performance through best practices. The ideal candidate will have proven experience...Remote jobFull timeShift work
- Jobtailor is seeking a senior quality/regulatory leader in New Jersey to drive product escalation processes, QRB coordination and field action oversight. You will manage... ..., budgets and performance while ensuring compliance with FDA and EU MDR/MDD directives. The role requires...Senior
- Monmouth Cards is seeking a Customer Support Associate to oversee our customer service function across remote and hybrid setups. You will... ...customers via phone, email, and messaging platforms, de-escalate cases, and ensure timely resolutions while collaborating with the...Remote job
$191k - $242k
...Senior Manager, Global KYC and Client Onboarding New York City, NY Who are we? FalconX... ...cryptocurrency landscape. Reports To: Global Chief Compliance Officer Job Summary The Senior Manager... .... Assist with completion of the KYC and customer onboarding related internal and...SeniorLocal area- Latent is hiring a Senior Customer-Led Growth Manager for a hybrid role in New York City. The manager will be responsible for transforming customer successes into compelling marketing narratives that drive demand. This includes producing case studies, launching customer...Senior
$105k - $140k
Fineos Corp. in Georgia is seeking an experienced Program Manager to lead hybrid project delivery, focusing on customer success and ownership of strategic projects. The ideal candidate should have 10-15 years of experience managing projects, preferably in the insurance...Senior- EY-Parthenon’s Interactive Media and Gaming practice seeks a Senior Director to lead end-to-end engagements, shape client conversations at the C-suite, and drive new business in a rapidly evolving gaming landscape. You will mentor teams, develop strategy, and contribute...Senior
- Medtronic plc is seeking a Principal Customer Engagement Specialist specializing in Digital Technologies, based remotely in New York, NY. This role involves engaging with healthcare professionals and ensuring the effective use of advanced surgical technology. Key responsibilities...SeniorRemote work
- HSBC is looking for a dynamic Senior Project Manager to join their Client Change Management... ...in New York. This pivotal role involves leading the full project lifecycle for new... ...with multiple stakeholders, and ensuring compliance with U.S. regulatory requirements. A competitive...Senior
- Blockchain.com in New York is seeking a Senior VIP Customer Success Associate to enhance relations with high-value customers. You will resolve complex issues, supervise contractor agents, and ensure seamless service delivery during US hours. This role offers the opportunity...SeniorFor contractors
$100k - $135k
Social Leverage LLC is seeking an entry-level Customer Success team member in New York, NY. You will play a critical role in ensuring clients feel supported, managing relationships, and improving customer experience. Key responsibilities include building trust, improving...SeniorWork at office- Dow Jones & Company, Inc. is seeking a strategic leader in Client Success to oversee and enhance client engagements. You will manage top-tier client relationships, ensure program delivery, and contribute to operational improvements. The ideal candidate will have 12+ years...Senior
- AbbVie in New Jersey is seeking a Customer Service Lead responsible for overseeing daily customer service operations while ensuring compliance with KPIs and regulatory requirements. This role includes collaborating with management, presenting performance metrics, and managing...SeniorWork at office
- Alter Domus is seeking a Senior Product Manager for Strategic Clients & Projects specializing in Real Assets in New York. The role involves serving as the primary product expert for high-value global clients by translating complex business needs into scalable solutions...Senior
$150k - $185k
...includes significant responsibilities in project delivery and client relationship management. Candidates should have over 15 years in senior project management roles and possess strong leadership and negotiation skills. The position offers a competitive salary range of $1...Senior- A leading company in data privacy technology is seeking a Customer Success Executive to manage and grow strategic customer portfolios. This role involves overseeing customer satisfaction and retention, driving product adoption, and collaborating with internal teams. Ideal...
- Roko Labs is looking for a Senior Product Manager responsible for overseeing a diverse portfolio of client engagements. This role involves client research, requirements gathering, and project management. Candidates must have over 5 years of experience, particularly in...Senior
- Kraft Heinz is looking for a Customer Sales Lead responsible for managing a team of five Customer Sales Managers and executing the annual National Strategic Business plan. This remote role focuses on building relationships with Kraft Heinz and UNFI Category Director partners...SeniorRemote job
$135k - $155k
Jasper AI is seeking a Customer Marketing Manager to amplify the stories of their enterprise customers through compelling content and strong relationships. This remote role emphasizes the impact of Jasper AI on client strategies. With a focus on developing customer narratives...SeniorRemote job- POSITION: Customer Care Project Coordinator - VDC LOCATION: Customer Care... ...product substitution or escalation to Customer Satisfaction. Review... ...by CC Management team. Senior Responsibilities Serve as subject... .... Work with Supervisor/Team Lead to implement process...Flexible hoursNight shift
$2,884.61 - $3,750 per week
Horizon Media Inc. is seeking an Account Director for its full-service creative agency located in New York, NY. The ideal candidate will manage key client relationships, ensuring high-quality work across various initiatives. Responsibilities include overseeing project execution...Senior- Global Subsidiaries Group Senior Relationship Manager - Vice President... ...and processes Identify customer needs and recommend solutions... ...clients and assets, by driving compliance with applicable laws, rules... ...and business practices, and escalating, managing and reporting control...Senior
- ...Pennsylvania to manage client relationships for defined contribution retirement plans. You'll offer essential support by resolving escalations and collaborating with various stakeholders. The ideal candidate has over 5 years in the retirement services sector, possesses...SeniorWork at office
- World Insurance Associates in New York is searching for a Senior Account Manager who will oversee client services and manage relationships... ...insurance. The successful candidate will ensure excellent customer service and drive productive growth. Applicants should hold a Property...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Care Lead - Escalations & Compliance. Be the first to apply!
- customer success lead New York, NY
- customer service coordinator New York, NY
- customer experience lead New York, NY
- customer success team lead New York, NY
- customer experience team leader New York, NY
- customer service team manager New York, NY
- customer success coordinator New York, NY
- customer service team lead New York, NY
- home health care coordinator New York, NY
- memory care coordinator New York, NY

