Senior Customer Care Lead - Escalations & Compliance
Flying Seekers
Flying Seekers invites applications for the Senior Customer Care Officer position at Qatar Airways, based in New York (JFK). The role involves managing escalated customer care issues, ensuring compliance with airline regulations, and overseeing team performance. Ideal candidates will possess at least 4 years of experience and a bachelor’s degree, coupled with strong organizational skills and a proactive approach to resolving customer issues. Join a reputable company to focus on customer satisfaction and team development. #J-18808-Ljbffr Flying Seekers
$112,000 - $181,000 per day
...payroll, multi-state compliance, benefits, and IT handled... ...ever surface to a customer. Backed by $25M from Sound... ....This is the first Senior CX Manager role at the... ...process, metrics, and escalations while handling the highest... ...managers and team leads, building the organizational...Senior- PointClickCare is seeking a Manager, Customer Support, to lead a team of solutions analysts delivering world-class customer service. You will oversee... ...and a passion for customer experiences, reporting to the Senior Director, Customer Support. #J-18808-Ljbffr Socket.devSenior
- David Yurman is seeking a Customer Care Manager to oversee the daily operations of the call center, lead a team of service and service-to-sales professionals, and ensure exceptional customer satisfaction through process improvements and staff development. The role requires...Suggested
- Victaulic is seeking a Customer Care Project Coordinator - VDC to act as the sales liaison and subject matter expert for custom products and projects within the Customer Care team. You will prepare quotations, support pricing guidelines, manage quotes and orders, and coordinate...Suggested
- Victaulic seeks a Customer Care Project Coordinator to support internal and external customers, manage quotations, and coordinate delivery for standard and custom products. The role emphasizes project management, process improvement, and cross-functional collaboration to...Suggested
- ...experience. Role Overview We're looking for a Customer Support Lead to build and run Fun's end‑user... ...support, from ticket resolution and compliance operations to trust & safety and AI‑... ...reporting Develop and maintain SOPs, escalation frameworks, and response playbooks...Live inWork from homeMonday to ThursdayShift work
$135k - $150k
Senior Manager, Client Strategy- Beauty & Wellness... ...— timeliness is key Escalate product feedback, acting... ...acting as the voice of the customer to inform our product... ...marketing leaders at leading beauty and wellness... ...startup environment In compliance with New York Pay...SeniorWork experience placementRemote workFlexible hours- Jobtailor is seeking a senior quality/regulatory leader in New Jersey to drive product escalation processes, QRB coordination and field action oversight. You will manage... ..., budgets and performance while ensuring compliance with FDA and EU MDR/MDD directives. The role requires...Senior
- Infinite Medical P.C. is seeking an on-site Nursing Care Coordinator (RN or LPN) in Brooklyn, NY. You will... ...chart documentation to ensure CMS and internal compliance, supporting seamless care continuity for our senior patient population. Responsibilities include documenting...SeniorWork at office
$140k - $160k
...to meet you.About the Role…As Senior Manager of Client Strategy (... ...works. Define and track the leading indicators that prove enablement... ...on formal authorityHelping customer-facing teams absorb complexity... ...a plus, but not requiredIn compliance with New York Pay Transparency...SeniorWork experience placementWork at officeImmediate startFlexible hoursShift work- Job Summary:The Tax Senior Manager, Private Client Services assists in providing tax compliance and consulting services to our high net worth clients. Significant knowledge... ...another, our clients, and our communities with care, curiosity, and a commitment to helping one...SeniorWork at office
$105k - $140k
Fineos Corp. in Georgia is seeking an experienced Program Manager to lead hybrid project delivery, focusing on customer success and ownership of strategic projects. The ideal candidate should have 10-15 years of experience managing projects, preferably in the insurance...Senior- Postgraduate Center for Mental Health seeks a Senior Residential Counselor to assist the... ...Director in residential operations, ensuring compliance with regulatory requirements and PCMH... .... The role requires leadership in direct care, coordination with health services, and ensuring...Senior
- Latent is hiring a Senior Customer-Led Growth Manager for a hybrid role in New York City. The manager will be responsible for transforming customer successes into compelling marketing narratives that drive demand. This includes producing case studies, launching customer...Senior
- The Trade Desk seeks a seasoned senior client-facing executive to own strategic oversight of a large, complex portfolio with agencies and brands. You will set portfolio strategy, report progress to senior leadership, and build a high-performing team to sustain YoY growth...Senior
$100k - $135k
Social Leverage LLC is seeking an entry-level Customer Success team member in New York, NY. You will play a critical role in ensuring clients feel supported, managing relationships, and improving customer experience. Key responsibilities include building trust, improving...SeniorWork at office- PMG, located in New York City, is looking for a Client Strategy Senior Director to lead impactful media strategies for a diverse client portfolio. This senior position requires over 10 years of digital marketing experience and strong people management skills. The successful...Senior
- Dow Jones & Company, Inc. is seeking a strategic leader in Client Success to oversee and enhance client engagements. You will manage top-tier client relationships, ensure program delivery, and contribute to operational improvements. The ideal candidate will have 12+ years...Senior
- Alter Domus is seeking a Senior Product Manager for Strategic Clients & Projects specializing in Real Assets in New York. The role involves serving as the primary product expert for high-value global clients by translating complex business needs into scalable solutions...Senior
- UnitedMasters, Inc. in New York is seeking a seasoned Program Director to lead delivery across Translation’s major accounts. You will design... ..., and drive staffing and scope decisions while partnering with senior client leaders. You will co-lead large-scale programs with...Senior
$135k - $170k
ABOUT US:As a world leading provider of integrated solutions for... ...careers.alterdomus.com The Senior Product Manager - Strategic... ...scalability, ensuring that customizations align with strategic product... ...employees at all levels. Culture of Compliance and Accountability: You will...SeniorLocal areaFlexible hours- A leading company in data privacy technology is seeking a Customer Success Executive to manage and grow strategic customer portfolios. This role involves overseeing customer satisfaction and retention, driving product adoption, and collaborating with internal teams. Ideal...
$150k - $185k
...includes significant responsibilities in project delivery and client relationship management. Candidates should have over 15 years in senior project management roles and possess strong leadership and negotiation skills. The position offers a competitive salary range of $1...Senior$234k - $267.1k
Senior Director, Lead AML Advisor for Card Business Join to apply for the Senior Director, Lead... ...prioritization, issues management and escalations Competencies The ideal candidate will be a seasoned risk management and compliance professional with strategic leadership...SeniorFull timePart timeLocal area$191k - $242k
Senior Manager, Global KYC and Client Onboarding New York City, NY Who are we? FalconX... ...cryptocurrency landscape. Reports To: Global Chief Compliance Officer Job Summary The Senior Manager... ...Assist with completion of the KYC and customer onboarding related internal and...SeniorLocal area- Global Subsidiaries Group Senior Relationship Manager - Vice President... ...and processes Identify customer needs and recommend solutions... ...clients and assets, by driving compliance with applicable laws, rules... ...and business practices, and escalating, managing and reporting control...Senior
- POSITION: Customer Care Project Coordinator - VDC LOCATION: Customer Care... ...product substitution or escalation to Customer Satisfaction. Review... ...by CC Management team. Senior Responsibilities Serve as subject... .... Work with Supervisor/Team Lead to implement process...Flexible hoursNight shift
- ...protect children and adults from digital harm. As the US Customer Success & Projects Lead, you will be one of the first North American hires, shaping... ...the deployment, onboarding, and ongoing success of Voop for Care with early US customers. You'll work closely with the CEO,...
$135k - $155k
Jasper AI is seeking a Customer Marketing Manager to amplify the stories of their enterprise customers through compelling content and strong relationships. This remote role emphasizes the impact of Jasper AI on client strategies. With a focus on developing customer narratives...SeniorRemote job- EisnerAmper is seeking a Tax Senior Manager to join the Private Client Services (PCS) practice in New York. This role oversees multiple client engagements, leads tax planning and compliance for ultra-high net worth individuals and families, and collaborates with Partners...SeniorPrivate practiceWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Care Lead - Escalations & Compliance. Be the first to apply!
- customer success team lead New York, NY
- customer service coordinator New York, NY
- customer service team manager New York, NY
- customer experience team leader New York, NY
- customer experience lead New York, NY
- customer success coordinator New York, NY
- customer success lead New York, NY
- customer service team lead New York, NY
- animal care coordinator New York, NY
- memory care coordinator New York, NY

