Intake Coordinator

Salary Range $42,000.00 - $45,000.00 Salary

Position Type Full Time

Job Shift Day

Education Level 4 Year Degree

Travel Percentage Up to 25%

Description

Position Summary

Are you a dedicated child welfare professional with a talent for matching children with the right families? Delta Family Services is seeking an Intake Coordinator to serve as a vital link in our mission. In this role, you will be the primary architect of stability for children and youth entering our care, ensuring that every referral is met with a safe, certified, and nurturing home environment.

As the central point of contact for county agencies, you will manage the intake and placement process with precision, empathy, and urgency. You will ensure that every placement decision not only meets rigorous state and county regulatory standards but also prioritizes the unique emotional and developmental needs of the youth we serve.

Key Responsibilities

• Strategic Matching: Facilitate the placement of children and youth referred by County Children and Youth Agencies into appropriate, certified Delta resource homes.

• Compliance Oversight: Maintain strict adherence to the PA Department of Human Services regulations and specific County service performance standards.

• Case Coordination: Review referral packets to assess the needs of the youth and identify the resource parents best equipped to provide a supportive environment.

• Relationship Management: Act as the primary liaison between county caseworkers and Delta’s clinical and certification teams to ensure a seamless transition for the child.

• Quality Assurance: Uphold agency guidelines to ensure all placements promote safety, permanency, and well-being.

  What We’re Looking For

• The Regulatory Expert: You have a solid grasp of PA Department of Human Services requirements and understand the "why" behind the paperwork.

• The Critical Thinker: You can look beyond a referral sheet to understand the nuances of a child's circumstances.

• The Communicator: You possess the poise to handle high-pressure placement calls while maintaining professional and empathetic relationships.

• The Mission-Driven Advocate: You are passionate about ensuring that no child is "just a number" and that every youth finds a place where they can thrive.

  Why Join Delta Family Services?

At Delta, we believe that the right home changes everything. By joining our team, you become a guardian of our mission, ensuring that our resource homes are utilized to their fullest potential to change the trajectories of young lives.

Reports to: Intake Supervisor

Qualifications

Position Qualifications Education Requirements

• Minimum: High School Diploma or GED required.

• Preferred: Bachelor’s or Master’s Degree in Social Work, Human Services, Psychology, or a related field.

Experience & Knowledge

The ideal candidate will bring a blend of administrative precision and field-specific expertise. We are looking for:

• Systems Knowledge: Previous experience or familiarity with the Foster Care System and Community Umbrella Agencies (CUA).

• Regulatory Fluency: A working knowledge of PA Department of Human Services (DHS) regulations and compliance standards.

• Process Expertise: Understanding of the intake and referral lifecycle within the Pennsylvania child welfare landscape.

Core Competencies

• Judgment & Decision Making: Ability to assess complex child profiles and make high-stakes placement recommendations.

• Regulatory Compliance: A commitment to maintaining the highest standards of documentation and legal adherence.

• Interpersonal Skills: The ability to communicate effectively with county officials, resource parents, and internal clinical teams.

  Working at Delta Family Services

We value professionals who are detail-oriented and deeply committed to the safety and well-being of the youth in our community. If you are ready to apply your knowledge of PA DHS standards to make a tangible difference in the lives of children, we encourage you to apply.