Product Support Engineer (Fully Remote)

$60k - $100k

Centralize, LLC

Remote job

Be the first point of contact for customers, resolving issues across chat and video. Own the support function end-to-end, from answering questions to developing scalable processes. What We're Looking For: 2+ years in technical support or customer engineering at a fast-growing SaaS company. Technical enough to dig into logs and unfamiliar codebases to diagnose issues. High agency with excellent written and verbal communication. Compensation and Benefits: $60k - $100k salary plus equity and fully covered benefits. Unlimited PTO, quarterly offsites, and an equipment stipend. Parental leave and 401(k) included. Centralize Centralize builds a relationship intelligence platform for enterprise revenue teams, replacing the CRM. We're a Series A startup with $18M+ funding, growing 5x year-over-year, backed by NEA and Salesforce Ventures. #J-18808-Ljbffr Centralize, LLC

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Vacancy posted 4 days ago

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