Intermodal Logistics Coordinator

Intermodal Logistics Coordinator

Schedule: Monday-Friday 7:00am-4:00pm, or 8:00am-5:00pm.

A Logistics Coordinator oversees rail and container operations, plans loads, tracks shipments, and secures carrier capacity. They communicate with customers and teams, resolve issues, and maintain accurate records to ensure efficient, reliable, and timely logistics.

What You'll Do (Key Responsibilities):

• Plan and organize rail and container operations to ensure equipment availability, customer appointments, and accurate load schedules.
• Track shipments, monitor ETAs, and ensure timely pickup, delivery, and ingate to rail.
• Source and negotiate carrier rates, balancing service quality and profitability goals.
• Communicate with customers, carriers, and rail partners to provide updates, resolve delays, and maintain strong relationships.
• Investigate and resolve shipment, billing, and equipment issues to ensure smooth operations.
• Update internal systems with accurate load, billing, and carrier data to maintain organized and compliant records.

Skills Required for Success:

• Operational Coordination: Ability to plan, schedule, and execute multiple shipments while maintaining attention to detail.
• Communication & Collaboration: Skilled in building rapport, sharing timely updates, and maintaining positive relationships with internal teams, customers, and carriers.
• Negotiation & Decision-Making: Capable of negotiating carrier rates, setting P&L margins, and making informed operational decisions.
• Problem Solving: Strong analytical skills to investigate delays or errors, determine root causes, and implement effective solutions.
• Organization & Accuracy: Proficient in managing documentation, updating systems, and maintaining accurate operational records.
• Adaptability: Able to adjust schedules, carriers, and resources in response to changing operational needs or unexpected issues.

Who You Are (Education and Experience):

• High school diploma or equivalent required; associate or bachelor's degree in business, supply chain, or logistics preferred.
• Previous experience in logistics, transportation, or supply chain coordination preferred.
• Strong computer skills, including familiarity with logistics management systems and Microsoft Office Suite.
• Excellent communication and organizational skills.

Physical Requirements:

• Frequently required to sit, stand, talk and hear
• Constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls, and reach with hands and arms
• Occasionally, lift and/or move up to 25lbs
• Specific vision abilities required include close vision, distance vision, peripheral vision, color vision, and the ability to focus

Information included in this job description does not necessarily represent a list of all responsibilities, skills, duties, requirements or working conditions with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.