Customer Experience Advocate
Kelly
Customer Experience Advocate
We're looking for a Customer Experience Advocate to join our inbound call team. In this role, you'll support patients and healthcare providers by answering questions, solving issues, and delivering a great customer experience.
What you'll do:
- Answer inbound calls and aim to resolve issues on the first call
- Support patients and healthcare providers with information and requests
- Help with benefit verification, savings programs, and order/shipment setup
- Respond to questions about products and services
- Handle complaints and provide solutions
- Document all interactions accurately in the system
- Work with team members to improve the customer experience
- Meet performance goals (call time, customer satisfaction, etc.)
What we're looking for:
- High school diploma or equivalent
- 2+ years of customer service experience in a healthcare setting
- Strong communication and problem-solving skills
- Comfortable using multiple systems at once
- Able to work in a fast-paced environment
- Availability to work shifts between 8 AM 8 PM EST
Nice to have:
- Experience following or reading from a phone script
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Advocate in Pittsburgh, PA vacancy
$23.5 per hour
...• Provide concierge-level service to internal and external customers. • Resolve any customer and client requests in a timely and... ...assigned. Required Qualifications: • High school diploma • Experience in a pharmacy or healthcare setting • Experience as a case manager...SuggestedHourly payTemporary workLocal areaRemote workWork from home- ...Patient Advocate – Specialty Pharmacy On-Site | Full-Time | Weekdays Only Competitive Hourly Pay + Benefits (Health... ...Requirements ~1–3 years of pharmacy or medical experience required ~ Strong customer service and communication skills ~ Knowledge of pharmacy...SuggestedHourly payFull timeWork at officeImmediate startWeekday work
Ridgemont Resources, Inc.
Pittsburgh, PA3 days ago $25k - $45k
...Sales Advocate Pleasant Hills, PA 15236 Overview Salary Range $25,000.00 - $45,000.00 Base+Commission/year Position Type Full... ...to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a...SuggestedFull timePart timeAfternoon shift$18 per hour
...Customer Advocate We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune...SuggestedHourly payLocal areaShift workWeekend work- A leading mortgage service provider is seeking a Client Advocate Specialist in Coraopolis, PA. This remote role focuses on delivering exceptional customer service in a fast-paced environment. Successful candidates will engage with clients, assist with scheduling, and ensure...SuggestedRemote job
- ...McKeesport is hiring a Patient and Family Concierge to enhance patient experience and satisfaction. This full-time daylight position requires... ...or equivalent, with previous experience in healthcare or customer service preferred. Must be willing to work weekends. Offering...Full timeWeekend work
- Mobilelink USA is seeking a Bilingual Sales Advocate located in North Versailles, PA. This role offers unlimited earning potential through... ...and Spanish. The Sales Advocate will provide exceptional customer service and tailored solutions while achieving sales goals. Qualified...
$20 per hour
...Customer Advocate The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes... ...organized and energetic professional delivers a memorable experience during every interaction. What You'll Get Competitive...Weekly pay$27.89 - $32.97 per hour
...Description Job Description Provider Network Advocate This role serves as the vital bridge... ...milestones inside the internal customer relationship management database in a highly... ...field OR equivalent professional experience. Core Experience: Minimum of three (...Hourly payPermanent employmentFull timeContract workWork at officeLocal areaShift work3 days per weekNovus Group
Pittsburgh, PA25 days ago$57.5k - $60k
...employees to develop and advance. The Safety and Wellness Advocate position is a full-time administrative position working in the... ...Services or related field, required Minimum of one (1) year experience working in the Human Services field, required Valid PA Driver...Full timeWork at officeFlexible hoursNight shiftPassavant Memorial Homes
Pittsburgh, PA7 days ago- ...agency in Bethel Park is seeking an Account Manager to enhance customer relationships and drive insurance sales. In this role, you... ...reviews, and resolving complex issues. The ideal candidate has experience in insurance sales or account management, strong leadership skills...Full timeLocal area
- Auberle in McKeesport is seeking a dedicated Case Manager to support children in the foster care system. This role involves building trusting relationships, developing care plans, and conducting home visits to ensure well-being. The ideal candidate should possess a High...
- ...Requirements: Licensed attorney in good standing, with Pennsylvania, Ohio and/or West Virginia licensure preferred. Previous experience in drafting title opinions, especially in the Appalachian basin, is preferred. Qualified candidates must have an excellent...Full timeWork at officeRemote work
Atencio Hall, PLLC
Pittsburgh, PA1 day ago - ...Market Square) Mid-Sized General Practice Law Firm is seeking experienced Attorneys to fill open positions. Applicants should have experience with both Litigation and Transactional case files, which may included, but not limited to, the following areas of practice:...Work at officeRemote work
Sommer Law Group, PC
Pittsburgh, PAa month ago $100k - $140k
...discovery, depositions, motions, court appearances, and trial preparation Build strong insurance defense and civil litigation experience across areas such as auto liability, premises liability, construction, product liability, and insurance coverage Work in a collaborative...Summer workWork at officeWork from homeOrion Placement
Pittsburgh, PA15 days ago- ...part of a supportive team. Job Description: Litigation and Counseling: Deposition, Arbitration/Mediation and Jury Trial experience preferred Client Interaction: Engage with clients to address their legal needs. Case Management: Handle cases from inception...Full timeWork at officeRemote workMonday to Friday
Wilbraham, Lawler & Buba
Pittsburgh, PA4 days ago - ...administrative staff to ensure efficient and effective case management. Requirements: ~6+ years of sophisticated litigation experience preferred ~ Licensed attorney in good standing with Pennsylvania, Ohio and/or West Virginia licensure preferred ~ Experience...Contract work
Atencio Hall, PLLC
Pittsburgh, PA19 days ago $195k - $235k
...Senior Client Advocate ~202601964 ~Cleveland, Ohio, United States ~Columbus, Ohio... ...taking advantage of our specialized industry experience and unparalleled market know how, to... ...to focus on delivering exceptional customer service while working in a fast-paced environment...Full timeTemporary workLocal areaVisa sponsorshipWork visaFlexible hours$22.22 - $25.51 per hour
...Job Description Job Description The Care Advocate is an integral part of the member’s care team and works closely with the clinicians... ...network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has...Hourly payCasual workLocal areaRemote workFlexible hours$95k - $125k
...apply today if you meet the following criteria and are interested in joining a strong team! 2+ Years as an admitted attorney Experience with estate planning for High Net Worth individuals Admitted to PA Bar Preparation of Gift, Inheritance and income tax...Local areaFlexible hoursJobot
Pittsburgh, PA4 days ago- ...to work with a growing full service firm's oil and gas group. Candidates must be licensed in the state of residency and preferred experience is within PA, OH, and WV and the If you are licensed and have oil/gas title (preferably in PA, OH and WV experience) this is a...Full timeContract workTemporary workPart timeLocal areaRemote work
LHH
Pittsburgh, PA3 days ago - ...the resources of a sophisticated plaintiffs’ platform. Qualified Candidates will have: Minimum 4+ years of personal injury experience either as a Solo Practitioner or with a firm Background handling bodily injury, negligence, or related civil litigation matters...
LHH
Pittsburgh, PA4 days ago - ...Liability Attorney to join our Pittsburgh office. This opportunity is ideal for an attorney with 3 or more years of litigation experience. The Opportunity As a member of our Professional Liability Practice Group, you will work on a diverse and intellectually...Work at office
Marshall Dennehey
Pittsburgh, PA3 days ago - ...Business & Finance Attorney to join its growing team in Pittsburgh. This is an excellent opportunity for an attorney with 3–7 years of experience who is looking to work closely with senior legal professionals while advising a diverse range of commercial clients. The...Full timeWork at officeLocal areaFlexible hours
Career Legal
Pittsburgh, PA4 days ago $160k - $200k
...resume. Salary: $160,000 - $200,000 per year A bit about us: We’re a respected Am Law 200 defense firm with over 60 years of experience serving corporate, insurance, and individual clients. Our Coverage practice serves insurance carriers at every stage of coverage...Work at officeLocal areaJobot
Pittsburgh, PA19 hours ago$140k - $170k
...recognized litigation firm is seeking a Litigation Attorney to join their growing team. This opportunity offers hands-on litigation experience, direct client exposure, and the ability to work on sophisticated matters across multiple jurisdictions. This is an excellent...Remote workLaw Firms
Pittsburgh, PA4 days ago- ...firm is seeking a Litigation Attorney to join their Philadelphia, PA team. The ideal candidate will have 5+ years of litigation experience. This position will include general liability defense. In this position, the attorney will manage their own case files. This position...Remote work
RB Legal Recruiting
Pittsburgh, PA19 hours ago - ...requirements. Maintain open communication with parents, peer parent advocate, client advocate and members of the Neighborhood Legal... ...than the NLSA office as needed for work; EDUCATION AND EXPERIENCE: Admitted to practice in Pennsylvania or admitted in another...Temporary workWork at office
Neighborhood Legal Services Association
Clairton, PA4 days ago - .... OPPORTUNITY | Associate Attorney Litchfield Cavo seeks a highly-motivated Associate Attorney with at least two years’ experience in civil litigation. Broad experience in premises liability, construction defect, employment, banking and automobile/trucking liability...Full timeWork at office
Litchfield Cavo LLP
Pittsburgh, PA3 days ago - ...Experience in Family Law is REQUIRED. Are you an experienced family law attorney seeking a firm that truly supports both your professional growth and personal development? If so, we invite you to consider joining our team. We are seeking a Family Law Litigation Associate...Full timeWork at officeImmediate start
WizeHire
Sewickley, PA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Advocate. Be the first to apply!
Related searches
- housing advocate Pittsburgh, PA
- customer success advocate Pittsburgh, PA
- domestic violence advocate Pittsburgh, PA
- advocate Pittsburgh, PA
- customer experience advocate Pittsburgh, PA
- customer care advocate Pittsburgh, PA
- provider relations advocate Pittsburgh, PA
- customer service advocate Pittsburgh, PA
- health advocate Pittsburgh, PA
- customer retention Pittsburgh, PA