District Manager

District Manager

The District Manager supports and leads objectives that contribute to a Team Member oriented, strong Company culture that emphasizes building customer loyalty and experience, developing diverse high performing teams and driving continuous improvement. Provides and models respectful service. Responsible for leading and managing an average of 15-20 stores in assigned district to include hiring, development, supervision, discipline and safety of direct reports in order to meet Company objectives. These districts include stores of average company volume and risk class. Trains, coaches and develops Store Managers in staff development, customer service, inventory management and control, merchandising, and overall store operating procedures. Store Managers, Training Store Managers, District Training Managers, Greeters, Field Specialists and Assistant District Managers report directly to this position.

Principal Duties & Responsibilities:

• Manages and develops District Support/Store Managers for future growth by providing training, development and advice to Store Managers using Family Dollar Training programs to ensure store operating standards (customer service, loss prevention, Inventory management, merchandising, safety, etc) are consistently met.
• Manages, oversees, hires, fires, coaches, counsels and motivates direct reports in assigned district.
• Meets and/or exceeds organizational goals related to sales, profitability, and operating costs for assigned district.
• Provides active, directional leadership to direct reports through development and implementation of programs and operating goals aimed at creating a positive work environment and a team-friendly focus. Motivates and empowers direct reports to achieve peak productivity and performance through increased autonomy and decision making responsibility as appropriate.
• Assists Stores Managers with coordinating and evaluating the merchandising, operational, and expense control programs.
• Acts as liaison between Store Managers and functional departments throughout the organization in obtaining resources, removing obstacles and providing information.
• Provides necessary reporting and analysis to Operations management on a regular basis.
• Trains, coaches and develops Store Managers in appropriate staffing levels for current and projected needs through use of established programs. Development of direct reports through succession planning process and tools.
• Manages operations budget. Reviews and interprets financial and operational information as appropriate. Coordinates periodic financial and/or operational analyses and prepares financial/business reports for Store Operations on a regular basis.
• Collaborate with Loss Prevention Business Partners to develop and execute business plans to achieve District shrink goals and objectives; including ongoing report analysis and amendments to the plans as needed.
• Follows and assures the implementation of all Company Policies and Procedures.
• All other projects/duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by Team Members assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position.

Critical Skills and Organizational Competencies Position Requirements:

Education: Completion of High School or equivalent; college degree preferred. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc).

Experience: Prior district/multi-store management experience in retail, grocery or drug store environments preferred. Financial and retail management skills, including: the ability to interpret reporting data, review P&L statements, manage payroll budgets, control expense, monitor inventory levels and execute merchandising directives. Evidence of building and motivating a team of diverse Team Members. Proven leadership and the ability to recruit, develop and retain top performers.

Other Skills: Good verbal communication, written communication, and interpersonal skills, as well as planning, collaboration and organizational skills. Ability to react under pressure, apply good judgment in ambiguous situations, and be flexible/adaptable as appropriate.

Requirements: Ability to travel locally and overnight as needed; Valid Driver's License. Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Travel: Ability to travel locally and overnight as needed up to 25%.