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Payroll & Benefits Coordinator

Chiro One

Payroll & Benefits Coordinator

TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.

Our vision is to inspire and empower people in our communities to heal, live and function better.

Job Description

TVG-Medulla, LLC is seeking an experienced Payroll and Benefits Coordinator to join our Human Resources team. This role supports the timely and accurate processing of multistate payroll and day-to-day benefits administration. Responsibilities include payroll data entry and processing, timekeeping, new hire and separation changes, compensation updates, bonuses, deductions, benefit changes, reconciliations, and employee support.

The ideal candidate has hands-on payroll experience in a high-volume environment, strong attention to detail, and experience using Paychex. This position requires someone who can work independently, identify inconsistencies, meet payroll deadlines, and provide responsive support to employees and managers.

Essential Functions and Responsibilities

  • Process bi-weekly and supplemental payrolls, including employee data changes, payable hours, bonuses, deductions, and other payroll transactions.
  • Complete and maintain payroll data for new hires, separations, compensation changes, leaves of absence, retroactive payments, and other employee changes.
  • Review employee timecards and assist with timekeeping corrections, approvals, and follow-up.
  • Audit payroll data and reports for accuracy and resolve discrepancies prior to payroll processing.
  • Issue paychecks, manage direct deposits, and process payroll-related check requests.
  • Respond to employee and manager questions regarding payroll, timekeeping, deductions, and benefits.
  • Support day-to-day administration of employee benefit programs, including new hire enrollment, qualifying life events, and benefit changes.
  • Assist with benefit reconciliations, employee census reports, monthly benefit invoicing, and carrier updates.
  • Support COBRA administration and related communications and reporting.
  • Assist with 401(k) deductions, reporting, reconciliations, and annual audit activities.
  • Support new hire benefits orientation and annual Open Enrollment.
  • Maintain accurate payroll and benefits records and confidential employee information.
  • Stay current on applicable payroll practices, wage and hour requirements, and company policies.
  • Assist with payroll and benefits reporting, audits, reconciliations, and ad hoc projects as needed.
Qualifications

Minimum Requirements

  • 3+ years of payroll experience, including hands-on payroll processing.
  • Experience using Paychex is strongly preferred.
  • Experience processing payroll in a high-volume environment.
  • Experience with multi-state payroll and related payroll compliance requirements.
  • Working knowledge of payroll processing, timekeeping, deductions, taxes, and employee data changes.
  • Strong attention to detail and ability to identify inconsistencies in payroll and employee data.
  • Strong analytical and numerical skills.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Strong written and verbal communication skills with a customer-service mindset.
  • Ability to handle confidential employee information with discretion.

Preferred Requirements

  • Experience supporting employee benefits administration.
  • Experience with benefit reconciliations, COBRA, 401(k), and Open Enrollment.
  • Experience supporting payroll and benefits for a multi-state or multi-location organization.
Additional Information

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

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