Customer Service Specialist

Why Meridian? For over 50 years, Meridian Healthcare has provided compassionate care to individuals facing mental health and substance use challenges. Guided by our H.E.A.R.T. values-Hope, Empathy, Accountability, Resilience, and Teamwork -we are dedicated to transforming lives and strengthening communities across North Central Florida. About the Role As a Customer Service Specialist , you'll be the first point of contact for clients, creating a welcoming, supportive experience both in person and by phone. In this vital role, you'll help keep daily operations running smoothly while connecting individuals to the care they need. Key Responsibilities: Greet and assist clients, answering questions and directing them to appropriate services Provide administrative support including scheduling, correspondence, filing, and office coordination Collect co-payments, manage deposits, and maintain related financial records Support departmental operations and contribute to overall program success What We're Looking For Associate's degree (preferred) with clerical/reception or billing experience OR High School Diploma/GED with 2+ years of office/clerical experience (including public interaction; healthcare preferred) Bilingual skills a plus Ability to type 27 WPM and pass required assessments Why You'll Love Working Here Supportive, mission-driven team culture Generous PTO + holidays Comprehensive health, dental, vision & wellness benefits 403(b) with company match Tuition reimbursement & career growth opportunities Employee perks, discounts & supportive resources Make an Impact Be part of a team that brings hope and healing to the community every day. Meridian is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status. #J-18808-Ljbffr Meridian Behavioral Healthcare, Inc.