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Customer Service Representative

$18 - $21 per hour

National Veterinary Association

Client Experience Specialist

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

$18-21/hr DOE

National Veterinary Association
Vacancy posted 6 days ago
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