Front Desk Coordinator/Administrative Assistant

: Join our Legacy team! Legacy Premier Cheer is a state-of-the-art competitive cheer and tumble gym located at Arizona Athletic Grounds in Mesa. **QUALIFIED FRONT DESK Coordinator/ Administrative Assistant** - Afternoons/Evenings & Part Time- Monday-Friday Salary: $18-$20/hour, D.O.E. Start Date: ASAP Hours: Mondays: 3:30pm-8:00pm Tuesdays: 3:45pm-8:30pm Wednesdays: 2:00pm-8:45pm Thursdays: 4:00pm-7:45pm Fridays: 3:45pm-7:45pm As a representative of Legacy Premier Cheer; Front Desk Coordinator is the Face of the Business. This role demands an upbeat personality with a pro-active approach of "How may I serve you" to all customers all the time. Responsibilities Welcome customers and assist them with class enrollments, changes and various requests in person, online, and over the phone. Maintain and monitor our enrollment software and customer accounts. Ensure facilities are well maintained and cleaning standards are met. Develop strong relationship with coaches to ensure smooth operations and to work as a team to solve problems. Interact and communicate effectively with upper management to ensure all programs, events, and camps are executed effectively. Some event planning may be requested or other supporting administrative duties for various gym activities, parties, and camps. Assist Director with gym admin duties. Create Marketing materials. Customer Service & Communication Excellent verbal and written communication Friendly and professional demeanor Conflict resolution and de-escalation skills Active listening and empathy Multitasking while assisting guests Administrative & Organizational Answering phones and managing email communications Maintaining records (guest logs, payments, schedules) Filing, data entry, and document management Coordinating appointments or reservations Ensuring lobby/front desk cleanliness and presentation Technical & Software Proficiency in front desk/reservation systems Handling POS systems Basic troubleshooting of office equipment Familiarity with email/calendar platforms (Outlook) Experience with Canva is a plus! Problem Solving & Critical Thinking Quick decision-making under pressure Resolving guest/staff complaints diplomatically Adapting to unexpected issues (e.g., scheduling changes, no-shows) Personal Traits Punctual and dependable High attention to detail Calm under pressure Team-oriented and approachable Professional appearance and conduct A background in Cheer, Gymnastics, or Tumble is a plus! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 22 per week Work Location: In person