Financial Crimes Risk Management Program Enhancement Manager

Work Location Mount Laurel, New Jersey, United States of America Hours 40 hours per week Pay Details

$72,280 - $108,160 USD

Line Of Business Financial Crime Risk Management Job Description TD Bank’s Financial Crime Risk Management Investigations (FCRMI) Program Risk team seeks a highly organized and experienced manager to lead a team of specialized professionals in analysis and investigation activities. The manager will oversee procedural development, metric and reporting initiatives, and stakeholder partnership to drive operational excellence and continuous improvement across the function. Depth & Scope Provides people management leadership by hiring the best talent, setting goals, developing employees, managing performance, supporting compensation decisions, promoting teamwork, and handling disciplinary actions. Expert level professional role with in-depth knowledge in own domain and working knowledge of related areas. Integrates broader organizational context into advice and solutions within own area. Understands industry dynamics and competitive factors that differentiate the organization. Applies best practices to implement process, product or service improvements. Acts as a subject matter expert within own area of specialty or a resource for others. Leads projects of moderate to complex risk and resource requirements, potentially end‑to‑end. Contributes to setting standards within the area of expertise. Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders. Uses advanced methods to develop new solutions and recommend standards for others to follow. Impacts a range of functional programs and operations across own and related teams. Interprets guidelines, standards, policies and analysis results to inform decision making at senior levels. Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels. Education & Experience Undergraduate degree or equivalent work experience. 5+ years of experience. Preferred Qualifications 3+ years of people management experience. CAMS certification or similar professional certificate (CFE, CFCS, etc.). Experience developing metrics and reporting. Experience developing processes and identifying opportunities for process improvement. Customer Accountabilities Leads a team of professionals and supervisors to achieve business/operational objectives and maintain day‑to‑day operations. Provides guidance and direction to team members within own area of specialization. Reviews and assesses incoming files and allocates to appropriate investigators. Monitors service, productivity and efficiency levels and implements continuous improvement where opportunities exist. Conducts investigations in the capacity of a working lead where cases have been specifically assigned. Prepares applicable documents based on criminal and/or non‑criminal proceedings. Collaborates with counterparts from other institutions and external organizations to gather intelligence information where necessary. Ensures investigations are professionally conducted and completed timely. Identifies and communicates procedural weaknesses to businesses and ensures remediation processes are in place. Maintains strong awareness of emerging trends and investigative techniques in the specialty area. Represents the department on internal projects/committees for own specialized area as necessary. Shareholder Accountabilities Contributes to the development of the business plan, operationalizes it, and delivers on assigned service/functionality. Works with key business leaders to develop business plans, ensuring optimal use of resources and leveraging the operating model to maximize efficiency, effectiveness, and scale. Monitors and communicates effectiveness of strategies, programs, and practices related to own area of accountability. Ensures programs, policies and practices continue to meet business needs, comply with requirements, and align with priorities. Proactively identifies key business opportunities, researches and recommends enhancements or modifications, and develops strategies to achieve recommendations. Coordinates activities with partners across the organization, including HR, Technology, Finance, and Risk Management. Ensures the team operates in compliance with applicable internal and external requirements and employees comply with bank and industry codes of conduct. Ensures appropriate reporting and escalation of issues based on risk profile. Leads relationships with business lines, corporate and/or control functions to ensure alignment with enterprise and regulatory requirements. Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts. Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite. Employee/Team Accountabilities Responsible for managing a team, providing leadership and guidance. Sets targets and objectives for the team and delivers results. Develops team members across related competencies and acts as a resource and mentor. Grows team expertise to align with business demand and direction. Leads a high‑performing team; provides ongoing feedback, performance reviews, coaching, and performance management activities. Manages employees in compliance with all HR policies, procedures and guidelines. Shares knowledge, information, skills, and expertise among the team and ensures timely communication of issues. Establishes and fosters a cohesive, fair, and equitable environment that supports a diverse workforce. Acts as a brand ambassador for the business area/function and the bank. Physical Requirements Never: 0%; Occasional: 1‑33%; Frequent: 34‑66%; Continuous: 67‑100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment – Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous Benefits Our Total Rewards package includes base salary and variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. #J-18808-Ljbffr TD