Sr Medical Screener - Reception Technician (Customer Service)

Entity: CSL Plasma


Job Category: Plasma Operations


Job Family: Plasma Center Operations


Job Type: Full Time

Location: Mount Clemens, Michigan, United States


Employer Reference: R-284692

Job Description

Responsibilities:
• Under limited supervision, responsible for greeting donors and conducting registration procedures to verify donor suitability at the plasma center
• Following standard operating procedures (SOPs), assists qualified donors complete the screening process
• Educates new donors on the therapeutic products made from donated plasma
• Maintains alertness and awareness to any reaction a donor has during or after the pheresis process and notifies appropriate staff
• Conducts daily calibration of equipment and resolves calibration issues according to SOPs
• Troubleshoots equipment failures; creates incident documentation, removes and/or replaces equipment from service
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available
• Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs
• Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures

Qualifications:
• High School Diploma or equivalent vocational or technical training
• Minimum of 18 months' clerical or customer service experience preferably in a medical or health provider environment, or equivalent combination of education and experience
• Ability to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

About CSL Plasma

CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit,



Our Benefits

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You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.


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Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit