Customer ServiceInside Sales Representative

A fast-growing visual communications company in Clermont, FL is looking for a driven, people-focused, and detail-oriented Customer Experience & Sales Specialist to join our team. This is not a typical customer service role — we’re looking for someone who can build relationships, drive sales, stay organized, and confidently manage multiple customer interactions at once. Why This Role Stands Out Competitive Pay + Performance-Based Bonuses Paid Vacation & Holidays Ongoing Training & Career Growth Opportunities Work with a dynamic, creative product line tailored to each customer Be part of a fast-paced, team-driven environment where your impact is visible daily What You’ll Do Greet walk-in customers and manage incoming calls/emails with professionalism and energy Guide customers through product options and recommend solutions Build strong, long-term relationships with clients Identify opportunities to upsell and cross-sell products Follow up with past customers to generate repeat business Conduct outbound calls (past clients, leads, and invoice follow-ups) Assist with collecting past-due invoices professionally Prepare estimates and enter accurate work orders Coordinate with the production team to ensure timely delivery Stay on top of multiple jobs, deadlines, and details simultaneously Participate in team meetings and contribute to sales/marketing efforts Keep organized records, notes, and follow-ups What We’re Looking For Strong communication and relationship-building skills Confidence in sales conversations and asking for the order Highly organized and detail-oriented Comfortable multitasking in a fast-paced environment Basic computer skills including creating and organizing folders, navigating Google Workspace (Docs, Sheets, Drive, Calendar), using spreadsheets and tracking information, and managing calendars, reminders, and task lists 2–3 years in retail, customer service, or inside sales preferred; experience with sales, upselling, or account management is a strong plus Who Will Thrive in This Role Someone who enjoys talking to people and closing deals A self-starter who doesn’t wait to be told what to do Someone who notices details others miss A team player who can also take ownership of their work Physical Requirements Ability to sit and work at a computer for extended periods Ability to handle a high-volume workload with accuracy Is This You? Do you enjoy helping customers while also driving sales? Do you like staying organized while juggling multiple priorities? Are you looking for a role where you can grow your skills and make an impact? If so, we’d love to meet you. Apply today and grow your career in the fast-paced, ever-evolving sign industry. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate. #J-18808-Ljbffr FASTSIGNS #178501