Library Associate II Hourly

GENERAL SUMMARY

Under the general supervision of the Youth Services Supervisor, the Library Associate II provides high quality information, reader, and technology services to children (ages birth-11), families, and caregivers at the North East branch of the Cecil County Public Library while consistently delivering caring, non-judgmental customer service. This position plans and delivers a full range of diverse and innovative programs, services, and outreach initiatives to meet the needs of children (birth-11), families, and caregivers. Develops and implements programmatic goals for specialized learning areas including Our Town Early Literacy Center and IDEA Lab.

ESSENTIAL JOB FUNCTIONS

Provides information services, including readers advisory, homework help, reference, and technology assistance to children, families and caregivers in person, via phone, email, online, etc. Works collaboratively with system-wide Children’s Services team and external presenters to plan and implement library programs that are responsive to the needs of children, families, and caregivers in the North East community. Works with Youth Services Supervisor to develop and implement outreach and collaborative programming to local school system and community based organizations. Actively markets library services and programs to children and their parents/caregiver. Merchandises collections. Recommends and reviews books and other library materials through various media outlets, including the CCPL website. Works with Youth Services Supervisor to develop and implement department or branch goals within overall system goals. Serves as liaison to the local elementary schools and community organizations serving children and their parents/caregivers. Monitors and maintains the local juvenile collection and makes recommendations for materials to be purchased. Utilizes the library’s circulation database to search for and place holds on materials requested by patrons. Represents branch library on system-wide children’s services team. May serve on system-wide committees. Monitors and maintains library computers and software, troubleshoots and calls for assistance as needed. Maintains facility and reports problems to appropriate staff. Maintains accurate service statistics. Shelves library materials of all types. Performs ongoing assignments of moderate to high difficulty. Other duties as assigned.

JOB STANDARDS

Promotes and maintains a high standard of customer service, both internal and external. Demonstrates ability to work with a diverse community. Models positive attitude toward library technology and change. Maintains courteous, friendly, and constructive relationships with patrons and staff. Promotes and advocates a positive library image in the community. Maintains professional growth and awareness through training, self-directed learning and other means to stay abreast of current and emerging trends in the community and in libraries. Performs job in keeping with the adopted policies, procedures, and values of the Cecil County Public Library. #J-18808-Ljbffr Cecil County Public Library