Collections Analyst

Accounts Receivable Analyst Deductions Management | Customer Account Resolution | Growth Opportunity We're seeking an Accounts Receivable Analyst to join a collaborative finance team in Boise, ID. This is a great opportunity for an AR professional who enjoys investigating discrepancies, resolving customer deductions, and partnering with internal teams to keep accounts current. Rather than heavy collections, this role focuses on building relationships, solving problems, and driving timely payment resolution through a customer-focused approach. 6-Month Contract-to-Hire 100% Onsite in Boise, ID What You'll Do Manage customer accounts and follow up on outstanding balances Research and resolve deductions related to pricing discrepancies, damaged products, short shipments, and spoilage claims Partner with Sales and Finance teams to resolve payment issues and disputed balances Communicate with customers regarding account status, payment inquiries, and outstanding deductions Track and analyze AR activity using Excel and ERP systems Attend AR aging meetings and provide updates on open balances and resolution plans Maintain accurate account records, invoice activity, and supporting documentation Escalate unresolved issues when appropriate to ensure timely resolution Support cash flow objectives while maintaining positive customer relationships What We're Looking For 3+ years of Accounts Receivable, deductions, collections, or related accounting experience Strong understanding of invoices, purchase orders, deductions, and AR processes Advanced Excel skills, including Pivot Tables, VLOOKUPs, and data analysis Experience with ERP systems such as Oracle, NetSuite, Great Plains, or Microsoft GP Strong communication skills and confidence working with customers and internal stakeholders Ability to investigate discrepancies and resolve issues independently Highly organized with strong attention to detail Comfortable managing multiple accounts and priorities in a fast-paced environment Preferred Qualifications Experience in food manufacturing, consumer products, distribution, or retail environments Experience handling retailer or customer deductions and chargebacks Great Plains, Oracle, or NetSuite experience Experience partnering closely with Sales teams to resolve customer account issues Ability to present account updates and aging summaries to leadership Why Join Us? Contract-to-hire opportunity with long-term potential Join a collaborative team that values partnership and problem-solving over aggressive collections Exposure to both Accounts Receivable and deduction management functions Opportunity to work directly with Sales, Finance, and leadership teams Friendly, team-oriented culture with strong employee retention Medical, Dental, Vision, and additional company perks available upon conversion Hybrid schedule available after permanent hire Work Environment Onsite role in Boise, ID during the contract period Monday-Friday, 8:00 AM-5:00 PM schedule Small, supportive AR team with strong collaboration Professional environment with regular interaction across Finance and Sales Team-focused culture with company events, outings, and opportunities to build relationships across the organization Job Type & Location This is a Contract to Hire position based out of Boise, ID. Pay and Benefits The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Boise,ID. Application Deadline This position is anticipated to close on Aug 27, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.