Computer Technician

Computer Technician

POSITION: Computer Technician (37.5 hours per week / 260-day work year)

LOCATION: District

SALARY: $27.10 – $30.82 per hour / Non-union

DESCRIPTION OF POSITION

See attached job description

JOB DESCRIPTION

TITLE: COMPUTER TECHNICIAN

QUALIFICATIONS

1. Associate Degree in related field (experience will be considered in lieu of degree).

2. Minimum three (3) years experience working in an office environment. School or district office experience preferred.

3. Knowledge of Windows, Mac, and Chromebook operating systems, and other computer related technologies. Networking experience preferred.

4. Knowledge of computer installation, maintenance, and software support to perform computer troubleshooting.

5. Able to work as part of a team.

6. Excellent communication skills to be able to articulate technical information to non- technical audiences.

7. Able to follow established processes and procedures with attention to detail.

8. Able to install and troubleshoot software programs.

9. Able to organize, set priorities, and work effectively under pressure.

10. Able to exercise sound judgment, including appropriate handling of confidential matters.

11. Able to lift up to 50 pounds and work in tight areas.

REPORTS TO

Network Manager

JOB GOAL

Responsibilities are to provide a variety of support to users in school buildings on Mac, PC, and Chromebook software and hardware in a networked environment.

PERFORMANCE RESPONSIBILITIES

1. Configures, installs, troubleshoots, and maintains Mac/PC software and hardware in a networked environment.

2. Supports and repairs Chromebooks.

3. Maintains building's computer software and hardware inventory and follows established protocols.

4. Responds to building requests for the purpose of problem solving, new technology inquiries, technical support, and training.

5. Monitors and schedules the computer labs as needed.

6. Attends various district meetings for the purpose of communication and/or gathering information.

7. Collaborates with the Technology Department, district personnel and students for the purpose of meeting end-user needs with the best possible solutions according to district standards.

8. Prepares documentation for the purpose of providing written materials to assist the Technology Department, staff, and students with computer use.

9. Serves as a member of the technology team; performs related duties consistent with the scope and intent of the position as assigned.

10. Interacts daily with students and school staff, establishing and maintaining effective working relationships.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposed to visual display terminal for prolonged periods; required to sit for prolonged periods; occasionally required to deal with frustrated people, to lift up to 50 lbs. using proper safety precautions, and to work in tight areas.

TERMS OF EMPLOYMENT

Non-exempt, hourly paid employee with benefits; 260-day work year.

EVALUATION

Performance to be evaluated annually by the Technology Leadership Team.