Patient Services Representative

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.


Job Summary


Our client is seeking a Patient Services Representative to provide clinical office support, which includes greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.


Key Responsibilities

• Greet and assist patients with form completion; verify accuracy of patient's insurance and demographic information; provide HIPAA forms, arbitration forms, and consent-to-treat forms.
• Collect co-pays for services; verify and balance receipts and payments.
• Review schedule for new patients and update when necessary.
• Call patients with appointment time reminders, obtaining insurance information and referral forms.
• Prepare, distribute and collect fee tickets; review fee tickets for completeness; reconcile fee tickets with the daily schedule.
• Schedule return patient appointments and patient testing; validate patient's parking.
• Prepare patients' charts for daily appointments.
• Assist patients with insurance questions regarding billing processes.
• Assist staff with sending out reminder cards and other related scheduling duties.

Qualifications

• High school diploma or equivalent high school certification with two years of experience in a medical office setting or equivalent combination of relevant education and experience.
• Basic Life Support certification, which must be obtained within one month of hire date.

Skills

• Proven human relations and effective communication skills.
• Working knowledge of insurance, medical terminology, and computer skills.

Additional Requirements


Must obtain Basic Life Support Certification within 30 days of hire.


Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


Medix Overview:


With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.


As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.