Receptionist / Administrative Assistant - Fancy Doggy - New York

Receptionist / Front Desk Associate Fancy Doggy | Little Neck, NY Fancy Doggy is looking for a friendly, organized, and responsible Receptionist / Front Desk Associate to join our growing team! Under new management since May 2026, Fancy Doggy is committed to providing exceptional grooming services, personalized care, and a welcoming boutique salon experience for every pet and owner. We are looking for someone who enjoys working with people and dogs, communicates professionally, and can help keep our salon running smoothly. The ideal candidate is customer-focused, detail-oriented, and comfortable managing appointments and daily front desk operations in a busy dog grooming salon. Responsibilities Welcome clients and their dogs warmly and professionally. Answer phone calls, text messages, and online inquiries promptly. Schedule, confirm, reschedule, and manage grooming appointments. Check in and check out clients and their pets. Record grooming requests, special instructions, and customer preferences accurately. Communicate grooming prices, service options, appointment availability, and salon policies. Process payments, handle transactions, and maintain accurate records. Coordinate with groomers to manage appointment flow and keep daily operations organized. Send clients updates regarding their dogs' grooming progress and pickup times. Maintain client records, vaccination information, and appointment details. Keep the reception area clean, organized, and welcoming. Assist with general administrative duties and support the grooming team as needed. Qualifications Previous receptionist, customer service, or administrative experience preferred. Excellent communication and interpersonal skills. Friendly, professional, and patient when interacting with clients. Strong organizational skills and attention to detail. Comfortable answering phone calls, texting clients, and managing appointments. Basic computer skills and the ability to learn scheduling and payment systems. Reliable, punctual, and able to multitask in a busy environment. Comfortable working around dogs of different sizes, breeds, and temperaments. A genuine love for animals and a commitment to their safety and well-being. Additional qualifications that are a plus: Previous experience at a dog grooming salon, veterinary clinic, pet daycare, or boarding facility. Experience with appointment scheduling, POS systems, and customer management software. Bilingual communication skills, especially English and Korean. What We Offer Competitive pay based on experience and qualifications. A friendly, supportive, and professional work environment. The opportunity to grow with an expanding pet grooming business. Hands-on experience in the pet care and grooming industry. A chance to contribute to a salon focused on quality service and customer satisfaction. Position Details Location: Fancy Doggy, Little Neck, NY Position: Receptionist / Front Desk Associate Employment Type: Full-time or part-time; to be discussed. Compensation: Based on experience and qualifications. Schedule: To be discussed during the interview. If you are dependable, personable, organized, and passionate about providing excellent customer service, we would love to hear from you! Please submit your resume and a brief introduction highlighting your relevant experience and availability.