Healthcare Operations Support Specialist - Mental Health
$45kTryApplyNow
- Healthcare Operations Support Specialist - Mental HealthEllie Mental HealthBe an Early ApplicantFull TimemidHybridBethesda, Maryland, USPosted Today## Role OverviewEllie Mental Health is hiring a mid-level Healthcare Operations Support Specialist - Mental Health. This is a full-time hybrid role, based in Bethesda. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to IncludeMake sure these keywords appear in your resume to improve ATS scoringOutreachExcelORCompensationBenefitsOnboardingBonusCompetitiveSign up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job Description### Benefits* Bonus based on performance* Competitive salary* Dental insurance* Health insurance* Opportunity for advancement* Paid time off* Training & development* Vision insurance* Wellness resourcesWe are looking for a detail-oriented Operations Support Specialist to help support the back-office operations of a growing mental health practice group. This is a hybrid role, with remote work flexibility and a requirement to come into our Bethesda, MD office at least two days per week.This role is primarily focused on monitoring billing escalation concerns and following up on unresolved account issues so that clinical teams and patients have a clearer, easier process for getting billing concerns addressed. The primary billing work is handled by our remote billing team; this role helps track escalated issues, confirm follow-up, identify delays, organize reports, and make sure unresolved items are moved toward resolution.The ideal candidate is organized, reliable, comfortable working with Excel and data, able to work independently, and takes ownership of assigned tasks until they are completed or appropriately escalated.Key Responsibilities* Monitor escalated billing/account issues that have not been resolved through the standard billing process.* Follow up on unresolved accounts with the billing team, internal staff, vendors, or leadership as needed.* Track escalated accounts to make sure each item has a clear status, next step, owner, and follow-up date.* Identify accounts where billing follow-up appears delayed, incomplete, or unclear.* Review reports to identify aging balances, denials, COB issues, unresolved patient balances, and missing follow-up.* Maintain trackers for open items, overdue follow-ups, and unresolved issues.* Monitor whether required billing outreach has been completed through approved workflows or systems.* Generate payroll support reports for leadership review.* Monitor workflow activity in business systems, spreadsheets, or other tools.* Support new-location onboarding by tracking setup tasks, deadlines, owners, and open items.* Follow up with internal teams, billing, vendors, and leadership on assigned tasks.* Escalate delayed, incomplete, or unclear items to the appropriate person.* Prepare simple status updates, summaries, and data reports for leadership.What We’re Looking For* Strong Excel and data analysis skills.* Strong attention to detail.* Self-directed and able to work independently.* Takes ownership of assigned tasks and follows through until items are completed or escalated.* Comfortable managing open items without constant reminders.* Comfortable working with spreadsheets, reports, trackers, and task lists.* Strong written communication skills.* Reliable follow-through and ability to stay organized.* Comfortable working across multiple systems.* Able to commute to the Bethesda, MD office on a weekly basis.* Mental health practice experience preferred.* Healthcare, billing, revenue cycle, payroll, or operations experience preferred.Helpful Experience* Mental health practice operations.* Healthcare operations or administrative support.* Medical billing or revenue cycle support.* Payroll reporting or compensation tracking.* Excel, Valant, EMRs, CRMs, or similar systems.* Supporting multi-location operations.Growth OpportunityThis position has growth potential. After 6 months, candidates who demonstrate strong performance, independent ownership of tasks, and the ability to manage workflows with minimal oversight will be evaluated for advancement into a manager-level position.### Compensation$45,000 base salary, with eligibility for performance-based bonuses up to $3,000 annually.Bonus eligibility is based on meeting defined performance metrics related to report accuracy, timely follow-up, issue tracking, escalation management, payroll report support, and completion of assigned operations tasks.### About UsWe are a growing outpatient mental health practice group with multiple locations. Our team supports clinicians, patients, and clinic leadership by making sure the operational side of the business runs smoothly.Compensation: $48,000.00 per yearSeeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.Don’t meet EVERY requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all...) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!Employee ExperienceWe take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.We have created a culture that reminds us that our employees are our leaders!Company StructureEllie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.In short, we’re just people helping people. Wanna join the herd?
- J-18808-Ljbffr TryApplyNow
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Healthcare Operations Support Specialist - Mental Health in Bethesda, MD vacancy
$45k
...Competitive salary Dental insurance Health insurance Opportunity for... ...for a detail‑oriented Operations Support Specialist to help support the back‑... ...operations of a growing mental health practice group.... ...practice experience preferred. Healthcare, billing, revenue cycle,...SuggestedWork at officeRemote work2 days per weekEllie Mental Health-Capital Region NY
Bethesda, MD2 days ago- Description Case Coordination | Healthcare Operations | Client Service Full-Time |... ...simply an administrative support position. This is a mission... ...We Offer Competitive salary Health, dental, and vision insurance 401(k) Commuter benefits Mental health days Birthday leave...SuggestedHourly payFull timePrivate practiceWork at office
$34 - $37 per hour
...& Associates is seeking an Assessment Operations Specialist to work with one of our industry-leading... ...-commerce clients. The candidate will support both Assessment Build & Launch and... ...offers eligible employees comprehensive healthcare coverage (medical, dental, and vision...SuggestedContract work- A leading healthcare provider is seeking an Operations Specialist I responsible for supporting systematic department processes and maintaining efficient daily operations for language interpretation services. This role involves managing communication with requests from...Suggested
$45k
Ellie Mental Health-Capital Region NY is hiring a detail-oriented Operations Support Specialist to assist in back-office operations at their Bethesda, MD location. This hybrid role involves monitoring billing issues, tracking escalations, and ensuring proper follow-up with...Suggested$43k - $50.5k
...based service provider operating under the District of... ...Department of Behavioral Health. As a leading not-for-... ...rehabilitation to the mentally ill by fostering... ...Commission on Accreditation of Healthcare Organizations. Job... ...plans. • Assist and supports consumers in crisis...Work experience placementWork at officeFlexible hoursAfternoon shiftMcClendon Center
Washington DC5 days ago- ...areas such as immigrants and refugees, mental health, social work, employment and adult... ...Building Futures. JOB SUMMARY The Personal Support Specialist is responsible for ensuring that... ...treatments, etc.). Communicating to healthcare providers the healthcare needs of...Part timeWork at officeLocal areaWork from homeMonday to FridayFlexible hoursWeekend work
- ...We are seeking a Senior Operations & Maintenance Support Specialist to provide advanced technical support with specialized focus on Kubernetes and Virtual Desktop Infrastructure (VDI) in a government environment. This role combines Tier 1 and Tier 2 Site Reliability Engineering...Relocation package
ASRC Federal Holding Company
Washington DC5 days ago $73.95k - $100.05k
Boeing is hiring an Associate Shipside Operations Specialist in Renton, WA, to support the Shipside Support Team. This role requires collaboration among multi-functional teams and experience in aerospace and manufacturing environments. Responsibilities include addressing...Work at officeShift work- Position Mail Screening & Operations Support Specialist Location Washington, DC Job ID 177 # of Openings 4 Responsibilities Receive, sort, and... ...to safety and security protocols 401k plan Dental and Health Insurance Paid Holidays Vacation Time Competitive Compensation...
- A leading operations firm in Falls Church, Virginia, is seeking an Operations Specialist to support various functions including office management and HR administration. You will manage scheduling, logistics, and office support while maintaining executive agendas and handling...Work at office
- ...successful award of a contract currently under bid. Summary The Operations Support Specialist will provide daily operational support to the OASA IE&E... ...benefits, paid time off, and professional development opportunities. #J-18808-Ljbffr Taku Health Services, LLCContract workWork at office
- ...Scientist) in Bethesda, Maryland. This role involves supporting clinical leadership with advanced analytical and operational support services. Responsibilities include... ...s degree, alongside 7+ years of experience in healthcare operations. #J-18808-Ljbffr TLN Worldwide...Worldwide
$125k - $135k
Goldbelt Glacier Health Services is seeking a Program Manager to oversee all operational and administrative functions for the NIH Clinical Center Medical Support Assistant services contract in Bethesda... ...requires at least five years of healthcare operational management...Contract work- A leading healthcare consultancy is seeking a Senior Functional Analyst (Research Scientist) in Bethesda, Maryland. This role involves providing advanced analytical and operational support related to research initiatives and program evaluations. Candidates must have at...Worldwide
- Research Support Specialist II for the National Institute of Mental Health under the direction of the Veterinary Medicine and Resources Branch (VMRB) and Institute... ...with environmental enrichment Standard Operating Procedures (SOP). Prepares, distributes, and maintains...Contract workAfternoon shift
$45k - $55k
...expanding access to high-quality mental health care across the communities we serve. The IT Support Specialist plays a critical role in... ...closely with IT leadership, operations, facilities, and external... ...care in a fast-paced, growing healthcare environment. This is a remote...Hourly payWork at officeLocal areaRemote workMonday to Friday- AIDS Healthcare Foundation is seeking a passionate Psychosocial Support Services Specialist (PSSS) in Washington, D.C. The PSSS will support clients receiving HIV/AIDS medical care, addressing emotional and mental health needs while linking them to community resources....
$33 - $49 per hour
...IT Ops SS The IT Operations Support Specialist shall: Provide technical assistance in all aspects of data processing operations. Work with mainframe and server applications. Understands technical experience in the utilization and implementation of tools to monitor the...Hourly payWork at officeWork from homeFlexible hoursShift workWeekend workAHU Technologies, Inc.
Washington DC1 day ago$86.4k - $176.2k
Accenture is seeking a Data Operations Customer Support Specialist in Arlington, Virginia. The role requires providing technical support for data-related issues, troubleshooting problems related to data access and quality. Candidates must have 4 years of technical support...- Mb Solutions, Inc. is seeking a Data Support Specialist to collaborate closely with teammates and NSF Program staff. The role involves inputting critical data into NSF systems and managing databases essential for TIP programs. The ideal candidate should hold a Bachelor...
- Senior Operations Support Specialist (Operations Coordinator) The Office of the Deputy Assistant Secretary of the Army for Defense Exports and Cooperation (DASA DE&C) manages the Army's Security Assistance and Armaments Cooperation programs that engage allies and partners...Full timeWork at officeRemote work
- Primeline Solutions LLC is looking for an experienced IP Client Administrator to support high-volume U.S. patent prosecution for major technology clients. Candidates must have 3-6 years of IP docketing and patent prosecution experience, along with a strong attention to...
$18 - $22 per hour
...(DOE) A busy and mission-driven mental health clinic in Washington, DC is seeking a... ...temporary Mailroom and Administrative Operations support . This essential role supports the clinic... ..., and thrives in a fast-paced healthcare environment , while maintaining strict...Temporary workMonday to FridaySNI USA Inc
Washington DC4 days ago- People Technology And Processes is seeking a Program Specialist I in Arlington, VA. The role involves program and administrative support across various tasks, including managing FFRDC processes and IT support. Candidates should have strong communication and analytical skills...Full time
- A healthcare services company is seeking a Program Manager responsible for overseeing programs to ensure operational excellence and compliance. This role requires strong leadership and communication skills, with at least 5 years of experience in program management. The...Remote jobContract work
- ...is seeking a Document Control and Operations Associate (Document Operations Specialist) to join its team in a full-time,... ..., and general administrative support within a public accounting and advisory... ...Volunteer Community Service Day Healthcare Benefits - medical, dental,...Full timeTemporary workCasual workWork at officeFlexible hours
- ...Community Support Specialist The Community Support Specialist provides input for needs assessments, develops individual recovery plans based on the assessment completed by a licensed mental health professional, provides direct skill teaching, crisis intervention, coordinates...
HopeLink Behavioral Health
Arlington, VA3 days ago - ...include daily staffing coordination, maintaining compliance with healthcare standards, and ensuring quality service delivery. Ideal... ...in Microsoft Office. A comprehensive benefits package, including health and dental insurance, is offered. #J-18808-Ljbffr EmergencyMDContract workWork at office
- ...perform multifaceted DOMEX Technical Exploitation customer support and community access to forensically found data, and use of... ...about this agency Duties Help As a Intelligence Operations Specialist, GS-0132-11/12/13, your typical work assignments may include...Permanent employmentFull timePart timeWork at officeTrial periodShift workAfternoon shift
Department of Homeland Security (Agency Wide)
Bethesda, MD1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Healthcare Operations Support Specialist - Mental Health. Be the first to apply!
Related searches
- flight operations specialist Bethesda, MD
- operations coordinator Bethesda, MD
- aviation operations specialist Bethesda, MD
- operations management specialist Bethesda, MD
- recruiting operations associate Bethesda, MD
- operations consultant Bethesda, MD
- trading operations specialist Bethesda, MD
- people operations specialist Bethesda, MD
- office operations specialist Bethesda, MD
- manufacturing operations consultant Bethesda, MD