Director, Custodial Services
Texas A&M-Kingsville
Director, Custodial ServicesTexas A&M University–Kingsville (TAMUK), the oldest institution of higher learning in South Texas and a proud member of the Texas A&M University System, stands as the region's premier university. TAMUK offers the widest range of academic programs and degrees in South Texas, provides exceptional learning and residential facilities, conducts impactful research, awards substantial scholarships, and has awarded more than 80,000 degrees in the institution's 100-year history. The university is recognized for its unwavering commitment to student success, meaningful research, and deep community engagement. With a welcoming campus culture and strong regional partnerships, TAMUK offers faculty and staff a unique opportunity to make a lasting difference in the lives of students and the broader South Texas region.Location: The University is located in historic Kingsville, a friendly, safe city of 25,000 that is the home of the legendary King Ranch. Corpus Christi and its beaches are just 40 miles to the northeast, and the border with Mexico is 120 miles to the south at Brownsville or 119 miles to the west at Laredo.Position OverviewResponsible with overseeing the operation, maintenance and managerial oversight of multiple facilities. Implementing policies, procedures and programs that will assure well-managed, well-maintained buildings, facilities. Assist with leading staff in a positive service response to the concerns and needs of user groups; providing assurance of health, safety, and quality maintenance service programs and policy compliance, in coordination and conjunction with the Universities goals and objectives.Essential Duties and ResponsibilitiesAdministrative SupportMaintaining complete responsibility and oversight of day-to-day operations of campus custodial services. Ensures that staff implements and provides these services in a manner consistent with the university policies, goals, and objectives.Provides leadership in identifying, developing, budgeting, coordinating, monitoring reporting and completing service improvement plans.Provides exemplary leadership to Custodian team members including prioritization, direction, development, and assessment.Manages all personnel actions, including interviewing, selecting, and orientation of new hires, training and evaluating all directly and indirectly supervised personnel.Supervision of all maintenance programs relating to the interior conditions and appearance and operation of the facilities; reviews and analyzes inspections and reports for potential efficiencies in the service of facilities; develops, implements and monitors cost-savings opportunities.Develops and executes annual maintenance plans and maintenance improvement projects.Planning and operation of campus operations in emergency response situations, disaster preparedness, and emergency notification programs.Initiates and approves requisitions for purchase of materials, supplies and contractor services.Completes duties and responsibilities in compliance with University standards, policies and guidelines.Coordinates the maintenance of custodial fleet and equipment.Quality ControlPlans work schedules, shifts, hours, areas of work, and job duties to ensure adequate services are rendered to all areas.Performs regular inspections and evaluations; recommends action items and/or corrective actions.Schedules major project work, assuring that adequate staff and supplies are availableDevelops controls and procedures to monitors work order reports for the assurance of effective and timely evaluation, assignment, completion, and close-out of routine and preventative maintenance of all operations and maintenance management and work production.Develops controls and procedures for supply inventory and documentation of biweekly, monthly and annual needs.Develops and administers an ongoing training program for staff to assure services are operated and maintained in a safe, reliable and efficient manner.Observes safety regulations and participates in ongoing safety-training programs to cover all aspects of the work performed by the department.Assures college-wide compliance with all Federal, State and Local laws, ordinances, and codes relating to the operation and safety of facilities and staff.Financial and Equipment ReportingManages the development, preparation, and explanation of the annual Custodial Service budget, quarterly forecasts, and operating plans, as determined or assigned.Manages custodial equipment and supplies inventory.Monitors and manages operating budgets, expenses and executes purchases as needed.Maintains records and files; monitors feedback to assure customer satisfaction and identifies service improvement ideas.Prepares and reviews operational and reportsCommunication and Stakeholder EngagementServes as a primary point of contact for inquiries related to Custodial Services.Develops and maintains strong rapport with faculty, staff, and students to elicit feedback for continuous improvement ensuring organizational effectiveness.Responds to non-routine requestsServes as liaison with contractors and service providers; coordinates activities with University community.Serves on various University, division, and departmental committees and represents the department at various State and National associations.Other DutiesThe above represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.Acts as emergency service responder during emergency, weather, and catastrophic events.This position is on 24-hour emergency call.QualificationsRequired EducationBachelor's degree in an applicable field or equivalent combination of education and experience.Required Experience10 years of related experiencePreferred QualificationsBachelors degree in applicable field from an accredited college or universityKnowledge, Skills, and AbilitiesAbility to effectively communicate both orally and in writingExcellent communication and presentation skillsStrong interpersonal and organizational skillsWorking knowledge of office software and instructional programsAbility to orally comprehend and express information and use inductive and deductive reasoningAbility to positively and professionally interact with clients and staff, groups of various sizesAbility to multitask and work cooperatively with othersWord Processing, Spreadsheet, and Database applicationsOther RequirementsAbility to work outdoors exposed to various weather conditions, potential allergens, elevated noise levels, and heatAbility to move light, medium or heavy objects with assistance.Other Requirements and FactorsThis position is security sensitiveThis position will require export-control authorization prior to starting employment.This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and proceduresAll tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirementsWorking hours may include evenings, holidays or weekends depending on deadline requirements and special events.This position is on 24-hour emergency call.Why Join the Javelina Nation?Texas A&M University–Kingsville offers a supportive, mission-driven culture focused on excellence in teaching, research, and service. All employees enjoy:A welcoming campus communityOpportunities for professional developmentCompetitive benefits through the Texas A&M University SystemA rewarding experience of helping students achieve their academic and career goalsShared Values: TAMUK employees uphold the Shared Values of Care, Integrity, Pride, Innovation, and Excellence, which form the foundation of the University's culture and guide its strategic plan. More information on TAMUK's Strategic Plan and Shared Values can be found here.4DX: TAMUK employees actively engage in Franklin Covey's 4 Disciplines of Execution (4DX) activities within their departments. TAMUK utilizes 4DX as the framework for pursuing strategic goals by creating a culture of high performance. This requires participation from all faculty and staff. More information on 4DX can be found here.Caring Campus: TAMUK employees embody the Institute for Evidence Based Change's
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