Account Engineering Assistant

Job Description:

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

As an AEA, you will help maximize the productivity of our Account Engineers by taking ownership of essential administrative, coordination, and data-quality activities. You’ll work closely with AEs, GMAEs, the Operations Engineering Manager, brokers, and clients to keep our engineering processes running smoothly.

This is an excellent opportunity to develop a strong foundation in the insurance and risk engineering industry while supporting a high-performing team.

In this role, you will:

• Ensure the timely delivery of engineering services and reports for new and existing client locations.
• Coordinate with local contacts to schedule site visits and manage proper report distribution.
• Handle transactional processes , including tracking risk improvements, updating and maintaining FM Portal.
• Support AEs’ strategic account plans through research, data preparation, and administrative support.
• Prepare and compile client information packages for meetings and presentations.
• Enter, update, and reconcile data in various FM systems used for underwriting and engineering decisions.
• Assist with the monitoring of Intelligent Risk Improvement recommendations.
• Deliver excellent service to clients and brokers in partnership with the AE team.

Qualifications:

What We’re Looking For

• 3+ years of experience supporting teams or managers (insurance or related industries preferred).
• University degree (preferred).
• Strong attention to detail and high data accuracy standards.
• Excellent communication and interpersonal skills .
• Fluent English (spoken and written).
• Strong organizational and time‑management skills.
• High proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Problem‑solver with a customer‑focused mindset.
• Ability to work well in teams and adapt to diverse cultures and working styles.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time.

FM is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.