Field Service Representative (Make an Impact Every Day)

Job Description

Job Description

Based near Dedham, MA | Travel Throughout New England & Nationwide

Why This Role Matters

This isn’t just a service role, it’s a role that helps save lives.

Every piece of equipment you inspect and every training you deliver contributes to someone being ready in a critical moment. What you do matters, every single day.

If you’re someone who enjoys being on the move, takes pride in doing meaningful work, and values independence in your day-to-day, this role is built for you.

About Us
We’re a 45+ year, growing company based in Dedham, MA, and a trusted national provider of:
• First Aid & Safety Equipment
• AED Sales & Service
• CPR, AED & First Aid Training

We partner with businesses and organizations across the country to help them stay prepared and save lives.

️ What You’ll Do
No two days look the same and that’s part of the appeal.

• Travel to client locations across New England (and occasionally nationwide)
• Inspect, maintain, and service lifesaving equipment (AEDs, first aid kits, etc.)
• Identify opportunities to recommend additional safety products or services that support your clients’ needs
• Lead CPR, AED, and First Aid trainings for client teams
• Build strong, professional relationships with clients
• Work independently in the field while completing assigned stops efficiently and professionally
• Follow daily route schedules and ensure timely arrival at each stop

What Makes This Role Different
• Purpose-driven work – You’re not just servicing equipment; you’re helping protect lives
• Independence – This role offers a strong degree of autonomy, with clear expectations around deliverables, processes, and timelines
• Variety – New locations, new people, new challenges every day
• Growth – Be part of a company that’s expanding and investing in its team

Earning Potential Beyond Salary
In addition to your base compensation, you’ll have the opportunity to earn commission on sales generated in the field.

• Identify client needs and recommend additional products or services
• Earn commission for solutions you help bring to your customers
• No aggressive sales quotas, just opportunities to add value and be rewarded for it

What We Offer
• Full-time position
• Salary range: $55,000 – $65,000 per year
• Competitive compensation + commission opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Company vehicle (take-home)
• Paid time off + holidays
• Stability of a well-established company with the energy of growth

What You Bring
• Strong attention to detail and organization
• Excellent customer service and communication skills
• Professional, polished appearance and demeanor
• Comfort working independently and managing your time
• Ability to follow schedules and adapt throughout the day
• Ability to lift 50–75 lbs
• Valid driver’s license with a clean driving record
• Comfort with travel, including occasional overnight stays
• Basic proficiency with Microsoft Office (Outlook, Word, etc.)
• Confidence using GPS/navigation tools

Bonus if you have prior road/field experience—but we’re willing to train the right person.

Location Requirement
Must live within 40 miles of Dedham, MA (02026)

Our Commitment
Life Support Systems is an equal opportunity employer committed to building a respectful, inclusive, and supportive workplace.

Work Environment
Life Support Systems maintains a smoke-free and scent-free environment.