Future Opening: Customer Service Representative - State Farm Agent Team Member

We're Hiring!We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Aimee Malloy - State Farm Agent may be the right fit for you!Role DescriptionAs a Customer Service Representative - State Farm Agent Team Member with Aimee Malloy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.ResponsibilitiesEstablish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QualificationsDedicated to customer serviceAble to make insurance sales presentations.Able to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingBenefitsHourly pay plus commission/bonusGrowth potential/Opportunity for advancement within my officePaid time off (vacation and personal/sick days)Valuable career-building experienceCompensation: $15.00 - $20.00 per hourAbout Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.Our office is located in North Chesterfield, VA.Our office is open Monday - Friday 8:30am - 5:00pm.Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.I am a second generation State Farm agent.We have 31 years of combined insurance experience in our office.We Look Forward To Speaking With You!State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.