Service Technician

Automotive Service Technician

Lebanon, TN

Quick Snapshot

• Job Type: Full-time
• Pay: Starting at $18 hr
• Schedule: Monday through Friday (Rotating Saturdays)
• Benefits: Medical, Dental, Vision, and 401(k)

About Bates Ford

Bates Ford has been a proud automotive pillar in the Lebanon and Wilson County community for years. We are a locally respected, customer-first dealership that believes in treating our employees and our guests like family. Our service department is a high-volume, fast-paced environment equipped with the tools and parts logistics needed to keep our technicians productive. When you join Bates Ford, you are joining a stable, growing shop where your technical expertise is valued and supported by an outstanding management team.

Job Description

Bates Ford is seeking a skilled and reliable Automotive Service Technician to join our busy service center. In this role, you will be responsible for diagnosing, maintaining, and repairing a wide variety of Ford passenger cars, SUVs, and commercial trucks.

We are looking for a professional who takes pride in accurate diagnostics and high-quality mechanical repairs. Whether you are performing routine maintenance or complex engine troubleshooting, you will play a critical role in keeping our customers safe on the road. We provide a steady flow of customer pay and warranty work so you can maximize your flat rate hours every single week.

Work Requirements

• Experience: Previous professional automotive repair experience in a dealership or independent shop is required.
• Driver's License: Valid driver's license with a clean driving record is required.
• Tools: Ownership of a comprehensive, professional set of automotive tools and a roll-around storage cart.
• Ability to commute to Lebanon, TN.

Responsibilities

• Diagnostics: Utilize advanced factory diagnostic equipment to accurately isolate mechanical, electrical, and computer network faults.
• Precision Repair: Perform high-quality repairs on engines, transmissions, steering, suspensions, braking systems, and electrical components to factory specifications.
• Routine Maintenance: Execute multi-point safety inspections, fluid flushes, alignments, and general preventative maintenance tasks efficiently.
• Quality Assurance: Adhere to Fixed Right First Time standards to eliminate comebacks and ensure absolute customer safety.
• Documentation: Provide clear, detailed, and accurate write-ups on repair orders detailing diagnostic procedures, root causes, and exact corrections.
• Safety Protocols: Follow all dealership processes, equipment handling guidelines, and safety standards to maintain a clean and professional work environment.

Qualifications

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent
• Ford Certification
• Previous experience at a Ford dealership is preferred
• Proven track record of high productivity and accuracy in a professional shop environment.
• Deep understanding of automotive mechanics, electrical systems, and diagnostic logic.
• Strong work ethic, personal integrity, and a team-oriented mindset.
• Ford factory training or active ASE certifications are highly preferred, but we will consider any qualified technician with a strong diagnostic background.

Why Join the Bates Ford Team?

• High Volume Shop: Our excellent location and strong community reputation keep our service bays full of work year-round.
• Professional Growth: We invest in your career by supporting ongoing factory training and technical certifications.
• A Culture of Respect: Join a locally respected dealership where management knows your name, backs your success, and treats you like family.
• Great Environment: Work in a well-equipped, organized service center with updated technology and specialized tools.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO) and Vacation
• Ongoing Factory Training and Certification Support
• Employee vehicle purchase and service discounts

Equal Opportunity Employer Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!