Window & Door Field Service Technician

Job Description

Job Description

Benefits:

• 401(k) matching
• Company car
• Health insurance

Window World is seeking an energetic, customer-focused professional to join our team as a Service Technician at our Youngstown location. As part of the Moran family of Window World locations, you will play an important role in delivering an exceptional customer experience and ensuring the quality and performance of our products. We provide comprehensive training, ongoing support, and opportunities for professional growth in a family-oriented work environment.

Enjoy a consistent Monday through Friday schedule , allowing for a healthy work-life balance.

Benefits & Perks

• Competitive biweekly pay
• Company vehicle and gas card provided
• Company-issued phone
• 401(k) retirement plan
• Major medical insurance
• Dental and vision insurance
• Supplemental insurance options
• Paid time off
• Paid holidays
• Employee discount program

Key Responsibilities

• Perform service and repair work on replacement windows and doors
• Diagnose and resolve product and installation-related issues
• Replace sashes, hardware, and other components as needed
• Make necessary adjustments to ensure proper operation and customer satisfaction
• Maintain a strong understanding of Window World products, installation methods, and service procedures
• Deliver outstanding customer service and communicate professionally with homeowners
• Complete service appointments efficiently while maintaining high-quality workmanship

Qualifications

• Previous experience with replacement window and door installation or service required
• Ability to bend metal required
• Strong customer service and communication skills
• Positive attitude and professional demeanor
• Excellent attention to detail and problem-solving abilities
• Ability to learn quickly and adapt to new products and procedures
• Ability to work independently and manage daily service appointments effectively

If you are dependable, motivated, and take pride in providing outstanding service, we encourage you to apply and become part of the Window World team. Join a company that values its employees and is committed to creating lifelong customers through quality products and exceptional service.