Call Center Customer Service Representative Jobs

$18.5 per hour

Clearance Jobs

Virtual/Remote Benefits Customer Service Representative

Ready to move your career forward? Put your career in motion with an exciting new opportunity! Join the Kelly Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative supporting a premier client near Richardson, TX. We're committed to helping you succeed at every step along the way. Position details include:

Location: Richardson, TX (remote, within a 1-hour radius of the work location)
Pay Rate: $18.50/hour
Schedule: Monday through Friday (no weekends), must be available between 6am-6pm with occasional extended hours to 9 pm

Why you'll love this role:

Enjoy the flexibility of working from home.
Be part of a supportive team focused on your development.
Earn competitive pay and unlock access to exclusive Kelly perks.

A day in the life as a Benefits Customer Service Representative, you will:

Provide compassionate, professional assistance to plan participants via phone, email, and instant messaging.
Tailor your communication style to meet the needs of diverse individuals, maintaining professionalism even in challenging interactions.
Safeguard confidential information in accordance with HIPAA and data privacy standards.
Accurately document calls and case notes with attention to detail.

You'll be a great fit if you have:

High School Diploma or GED (required)
Previous customer service experience (preferred)
Strong attention to detail and organizational skills
Proficiency in Microsoft Office; ability to navigate multiple computer windows
Minimum typing speed of 30 WPM
Ability to work effectively in a virtual environment within the specified location radius

Perks & benefits:

Fully remote position
Competitive hourly pay
Exclusive access to Kelly perks & resources

Ready to apply? Bring your enthusiasm-discover what's next for your career with Kelly!

Clearance Jobs

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Vacancy posted 2 days ago

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