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Head of Customer Success

Segment (Twilio)

Shield AI is seeking a Principal, Customer Success for the Aircraft Division to lead the CS function for V-BAT and X-BAT customers across U.S. government, allied, defense, and strategic commercial accounts. You will build and coach a team of Customer Success Managers focused on adoption, readiness, mission value, and long-term account success, and design scalable onboarding, health dashboards, and governance. #J-18808-Ljbffr

Vacancy posted 6 hours ago
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