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Customer Success Manager

MW Logistics

MW Logistics, LLC is seeking a Customer Service Manager to oversee customer service operations, ensure customer satisfaction, and drive process improvements within our logistics framework. This role focuses on maintaining excellence in service delivery for our clients. You will lead the Customer Success Associates Team, manage escalations related to shipments and carrier performance, and coordinate onboarding from start to implementation while striving to meet KPI targets across the #J-18808-Ljbffr

Vacancy posted 10 hours ago
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