Public Safety Dispatcher

Public Safety DispatcherFounded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college is a catalyst for educational opportunity and economic development in the Capital Region of New York State. Hudson Valley seeks two (2) experienced, dynamic, capable, creative and caring individuals who would like to join our team and continue to build on decades of successful service to our community.To be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement. HVCC does not support visa applications. Applicants must currently hold an unrestricted employment authorization to work in the United States and appointment will be contingent upon completion of a background check and physical. RESIDENCY REQUIREMENTS: Candidates must have been legal residents of New York State for at least FOUR months immediately preceding the date of the test. Pursuant to subdivision 4a of Sec. 23 of the Civil Service Law, preference may be given to successful candidates who have been legal residents of the municipality to which the appointment is to be made for at least FOUR months preceding the date of the written test. MINIMUM QUALIFICATIONS: Graduation from high school or possession of a New York State high school equivalency diploma. Pass a fingerprint background check, medical exam to include a hearing test and a Psychological/Personality assessment in accordance with NYS Title 21, section 5201.2. Good knowledge of radio dispatching techniques and equipment; good knowledge of computer terminals and telephone switchboards; good knowledge of the geography of the college campus; good knowledge of computer skills with general knowledge of Windows; ability to communicate clearly in writing and orally; ability to use a radio as a communication device; ability to maintain records and reports; ability to follow oral and written instructions; ability to write legibly; ability to perform calmly and efficiently in emergency situations; ability to deal courteously with the public; good judgment and mental alertness; dependability; good telephone skills; good physical condition commensurate with the demands of the position.Duties and/or Essential Responsibilities:Public Safety Dispatchers (HVCC) perform a variety of tasks associated with telephone calls from the public for assistance and dispatching appropriate personnel or equipment as required. The employee in this position may be assigned to work at the information desk in the Public Safety Office. A Public Safety Dispatcher (HVCC) works under the direct supervision of the Director of Public Safety or his/her designee with considerable leeway allowed to exercise independent judgment in an emergency. • Receives emergency and non-emergency calls from the public. • Responsible for emergency and non-emergency telephone and radio communications for the Public Safety Department. • Record and route incoming telephone and radio calls. • Dispatch campus security and law enforcement personnel by use of radio. • Maintain radio contact with officers on assignments. • Keep Supervisor and officers informed of current situations. • Disseminate information to the public and respond to inquiries. • Maintain a written log or computer system database detailing incidents, investigations and routine activities in the Public Safety Department. • Monitor the status of alarms and doors on the Public Safety control panel and operate the computer-controlled locking and unlocking of doors on campus. • Responsible for directing people who come to the Public Safety Department for information to the proper resources. • Provide field personnel information as required. • Train new personnel in the operation of dispatching equipment. • May perform routine maintenance and cleaning of communications equipment and work areas. • Perform other related duties as required.There are two (2) Full-Time positions available with a starting hourly rate of $25.0116Hudson Valley Community College offers a very competitive benefits package which includes low-cost health insurance, free tuition for employees, their spouse and dependents as well as a generous leave policy. If you’re employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply. Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.