Desktop Support Tech

AA2IT

Executive Admin Support Technician

Location: 720 E Butterfield Rd, Lombard

100% onsite

The role is specifically requested for and contracted by the C-Level Executive Admins, supporting the highest-level employees.

The role is an "Elevated Field-Support/Onsite-Support Technician" that possesses the same Computer Hardware, Microsoft Application, Software and Network troubleshooting skills as a standard Field Support Tech, but specifically focused on immediately addressing Executive users' issues and needs.

The role requires the VIP IT Support staff member(s) to work in the Lombard, IL office Monday through Friday 8am to 5pm. Any afterhours work if any need prior approval from Management.

Daily Duties:

Verify all Conference Room IT equipment is properly functioning and ready
Consistently communicate and plan with Executive Admins a. Synchronize Schedules and work plans b. Physically Visit with all Executive Admins at minimum 2 times per day c. Address all support tickets within Field Support SLA's
Remotely support users that are working from home, while travelling, and while onsite
Consistently check and work open tickets and tasks, making clear and concise notes, and resolving work in a timely manner
Proactively preparing equipment (laptops, phones, order forms)
Follow up on incorrectly filed or missing paperwork/forms with Executive Admins
Consistently communicate all plans and activities with the Executive Admins
Work with Executive Admins to keep your scope of users up to date.
Assist in IT support corporate meetings
Assist C-Level and VIP users on using their computers, training on how to use features in Office/M365 applications.

Preferred qualities:

A+ certified (or capable of attaining A+ certification within 90 days from hire)
Client Desktop or Laptop hardware repair familiarity (capable of attaining certification within 120 days from hire)
Familiarity of ticketing systems and SLA metrics, preferred experience with Service-Now.
Able to lift up to 50 lbs

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Desktop Support Tech in Lombard, IL vacancy

Desktop support Tech
...Desktop Support Tech Location: Naperville Pay Rate: $22/HR Req ID: CMPCJP00060625 Onsite 100% at customer site. Primary day to day: Desktop support at Bank of Montreal corporate location. Technicians need to build and configure laptops and perform remote sessions...
Suggested
Remote work
AA2IT
Naperville, IL
1 day ago
Global Services Tech III
$27 - $31 per hour
...Global Tech Services - Tech III Department: Global Tech Services (GTS) Location: Romeoville... ...- Tech III independently manages and supports all systems that enable Manufacturing,... ...Troubleshoot user technical issues with desktops, laptops, and tablets across various teams...
Suggested
Full time
Flexible hours
Ashley Furniture
Romeoville, IL
1 day ago
Onsite Service Desk Analyst II (Hybrid/Client Onsite)
...capable service desk analyst who will be responsible for onsite support as well as inbound calls and tickets from Cortavo's managed... ...configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues. Engage...
Suggested
Work at office
Remote work
Work from home
Flexible hours
Night shift
3 days per week
1 day per week
Cortavo
Elmhurst, IL
1 day ago
Help Desk Tech
$28 - $35 per hour
...you like the opportunity to join our growing team? As an IT Support Specialist at Robinson, you will have the opportunity to collaborate... ...multi-office organization. This role will focus primarily on desktop support, user assistance, endpoint deployment, onboarding/...
Suggested
Work at office
Local area
Remote work
Robinson Engineering
Bolingbrook, IL
4 days ago
Desktop Support Engineer: Fast, Friendly IT Help
American Structurepoint, Inc is seeking an experienced Desktop Support Technician to join our IT team. In this role, you will provide technical support for desktop and laptop hardware and software issues. You will work closely with team members, ensuring excellent customer...
Suggested
American Structurepoint, Inc
Glendale Heights, IL
2 days ago
Desktop Support Technician - IT Solutions - Indianapolis, IN
...for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. As a Desktop Support Technicianat American Structurepoint, you will be a part of a team that supports the company’s technology needs. Our team...
American Structurepoint, Inc
Glendale Heights, IL
3 days ago
IT Support Specialist I
$20.33 - $21.6 per hour
...IT Support Specialist I West Suburban Center (Geneva) Overview Salary Range $20.33 - $21.60 Hourly Description Who We... ...IT Support Specialist I supports the setup and maintenance of desktops, laptops, and user accounts, helping ensure smooth and reliable...
Hourly pay
Full time
Work at office
Remote work
Flexible hours
Northern Illinois Food Bank
Geneva, IL
4 days ago
End User Support Technician
$55k - $65k
...us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed... ...remain compliant with security, patch and antivirus updates Desktop support to include automation with NinjaRmm\Intune or similar...
Work at office
Local area
Remote work
Flexible hours
Weekend work
Marmon Holdings, Inc.
Carol Stream, IL
3 days ago
Maintenance Tech 1
$27 per hour
...Responsible for performing preventative maintenance and repairs on equipment and facility assets within a logistics center while supporting safe operations and maintaining equipment quality. Key Responsibilities Perform assisted and occasionally unassisted preventative...
Local area
TD SYNNEX
Romeoville, IL
35 minutes ago
Automation Technician-3rd Shift
$30 per hour
...Automation Technicians to the team. Whether you’re an experienced tech or a recent grad with hands-on training in robotics, PLCs, or... ...automated production equipment (electrical & mechanical) Support PLCs, HMIs, sensors, and servo-driven systems Perform preventative...
Shift work
Night shift
Day shift
Afternoon shift
Sterling Engineering Inc.
Elgin, IL
23 days ago
IT Support Specialist
$40 per hour
...first point of contact for all IT‑related issues, providing timely support via ticketing system, Slack, and in‑person walkthroughs... ...Will Bring 1-3 years of experience in IT support, helpdesk, or desktop support Hands‑on experience with Windows OS troubleshooting and...
Temporary work
Work at office
Flexible hours
viaPhoton
Naperville, IL
5 days ago
Desktop Administrator
$28k
...Desktop Administrator Opportunity Are you the go-to problem solver when technology doesn't cooperate? Do you thrive in a fast-paced... ...seeking a proactive and service-oriented Desktop Administrator to support and enhance our Windows-based and cloud-connected environment....
For contractors
For subcontractor
Local area
ARCO a Family of Construction Companies
Downers Grove, IL
3 days ago
Controller
...transformation solutions. If you have ever walked through a modern, high-tech manufacturing facility and seen robots assembling precision... ..., institutional-grade financial reporting structure capable of supporting rapid, multi‑entity scale. The Controller will oversee day‑to‑...
Charles Aris Executive Search
Oak Brook, IL
3 days ago
Onsite Tech
Job Description Job Description Description: Essential Job Functions: Sharpen, straighten, align, refurbish, recondition, repair, replace missing or worn parts of customer instrumentation according to industry best practices and company guidelines. Repair, calibrate...
Contract work
Home office
Surgical Instrument Service Co
Glendale Heights, IL
20 days ago
Junior Technical Support (Only 2 years)
...Junior Technical Support (Only 2 Years) Halo Group is a premier provider of IT talent. We place technology experts within the teams... ...analyzing and maintaining LAN Connectivity between core switches and desktops, analyzing and maintaining WAN Connectivity via MPLS/VPN for...
Local area
Remote work
Weekend work
Sonoma Consulting
Aurora, IL
1 day ago
Desktop Support Technician
...Desktop Support Technician Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting...
Full time
Work at office
Remote work
Sonoma Consulting
Bolingbrook, IL
1 day ago
Desktop Support Engineer
...Role: Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ( Onsite Role) Please call me on (***) ***-**** to discuss rate PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports...
ACI Infotech
Mokena, IL
3 days ago
Hardware Tech
...needs. Roles and Responsibilities: Rack and stack equipment and IT hardware in a corporate Data Center. Troubleshoot and support server implementation and decommissioning within a secure, raised-floor environment. Install supporting hardware for all devices...
Full time
Work experience placement
Work at office
Local area
Remote work
Shift work
Ensono
Downers Grove, IL
1 day ago
District Technology Specialist Tier II
$62k - $72k
...degree in Information Technology, Computer Science, or a related field preferred. Demonstrated experience deploying, managing, and supporting macOS, iOS, Windows operating systems, and Google Workspace for Education. Experience with Azure, Active Directory, Windows...
Full time
Berkeley School District 87
Berkeley, IL
4 days ago
Hybrid Desktop Support Technician Service Desk Pro
$50k - $60k
Flexera is seeking a Desktop Support Technician to provide technical support for business users in Itasca. This role follows a hybrid schedule, allowing 3 to 4 days of remote work weekly, while ensuring efficient customer service and technical expertise across all user...
Remote work
Flexera
Itasca, IL
3 days ago
Call Management Associate
...financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-...
Work at office
Burroughs
Elmhurst, IL
2 days ago
Onsite Desktop Support Technician
A leading IT staffing company is looking for a Desktop Support Representative for onsite support in Naperville, IL. The role requires experience in providing technical assistance for Win7/Win XP operating systems, as well as troubleshooting Office applications and Dell...
Work at office
Artech Information System LLC
Naperville, IL
3 days ago
Desktop Support Technician
$50k - $60k
This role follows a hybrid schedule, requiring 3 to 4 days per week in our Itasca office. The Desktop Support Technician provides technical support for all business users across all end-user devices, including laptops, desktops, smartphones, tablets, printers, and related...
Work at office
Flexible hours
3 days per week
Flexera
Itasca, IL
3 days ago
Onboarding Program Manager
...financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-...
Work at office
Local area
Burroughs
Elmhurst, IL
1 day ago
Analyst, IT Support
...Job Family: BPIT Job Title: IT Support Analyst Location: Naperville, IL: This position will follow a hybrid work-from-... ...years of application and cloud service management ~3+ years of desktop and application IT Support ~3+ years customer service...
Temporary work
Work experience placement
Work at office
Local area
Work from home
Home office
3 days per week
Ocean Network Express
Lombard, IL
1 day ago
Field Engineer 4
...to pass drug and background screening. Must be able to complete required product training. Required Skills DELL Desktop PC, Install/Support, Expert A+ Certification Screening Requirements Must be able to pass drug and background screening. Manager...
Casual work
Local area
Shift work
Netpace
Aurora, IL
4 days ago
Controls Engineer
$110k - $120k
...various aspects of controls engineering, including system design, control panel design, PLC programming, instrumentation, and providing support for system checkout and start-up. Key Responsibilities: - Design, develop, and implement control systems (both logic software...
Permanent employment
Full time
For subcontractor
Work at office
Local area
Immediate start
Relocation
Mastech Digital
Addison, IL
14 days ago
Collections Analyst
...financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies—...
Work at office
Burroughs, Inc.
Elmhurst, IL
2 days ago
Automation & Controls Technician
$37.69 per hour
...a part of our manufacturing group, you will be responsible for supporting, creating, integration, troubleshooting and improving the controls... ...up to $43.69 per hour depending upon skillset and experience Tech I: $37.69 per hour Tech II: $43.69 per hour Tech III: $48.94...
Hourly pay
Currently hiring
Local area
Worldwide
All shifts
Shift work
Night shift
Day shift
Afternoon shift
General Mills
Geneva, IL
2 days ago
Innovation Engineer (Hybrid)
$80k - $130k
...that always stays firmly grounded in spite of our stellar high-tech. Here's to your unique future with us: Yours! Join HARTING!... ...both technical and non-technical stakeholders or audiences. Supporting the patent application process to protect new developments....
Permanent employment
Full time
Contract work
Temporary work
Worldwide
HARTING Technology Group
Elgin, IL
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Tech. Be the first to apply!