Assistant General Manager

Job Description

Job Description

Join Big Dave's Cheesesteaks on Marietta Street as our Assistant General Manager and become a key player in one of the fastest-growing food service businesses. With us, you'll have the chance to blend authentic Philadelphia cuisine with a warm, family-like atmosphere, ensuring every guest leaves with a smile. You'll work closely with our General Manager to oversee daily operations, manage our dedicated team, and ensure that every dish meets our high standards of excellence. We're seeking someone with a background in hospitality management and a passion for delivering outstanding customer service. If you're ready to grow with a company that values your unique contributions and offers opportunities for career advancement, we'd love to hear from you.

Compensation:

$50,000

Responsibilities:

• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability

Qualifications:

• Proven customer service experience as a manager; strong guest-focused mentality
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• Possess excellent organizational skills, communication skills, and problem-solving skills
• You must have 3 or more years of experience working in the hospitality field
• Previous experience managing a team is required; preferably in a hospitality role such as department manager

About Company

Big Dave’s Cheesesteaks is one of the fastest-growing businesses in Atlanta, Georgia. Derrick Hayes, a West Philadelphia native, serves as President and CEO of the company and continues to successfully intertwine authentic traditional Philadelphia cuisine and family-like atmosphere into the fabric of the restaurant. Patrons rave about popular menu items like beef, chicken, and salmon cheesesteak egg rolls, and also praise Big Dave’s modern take on the Philadelphia classic with entrees like the “Dave’s Way” Cheesesteak. It comes as no surprise that Big Dave’s Cheesesteaks has ranked in the top 10 in the Best Sandwich category at the 2018 World Food Championships, and frequently sports lines wrapped around the downtown venue filled with customers yearning for a taste of Philly.