Plumbing Service Technician

Job Description

Job Description

Location: We are currently hiring for multiple locations, including:
Seaford, DE; Salisbury, MD; Bear, DE; and Easton, MD.

Schedule: The position may include a variety of scheduling options based on business needs. Such as, Monday through Friday late shift from 4:00 p.m. – 12:00 a.m. midnight. A weekend shift of 8:00 a.m. – 5:00 p.m. may also be available. While these schedules may be preferred based on business needs, they are not mandatory, as other scheduling options may be available.

Pay: $25.00- $40.00 hourly plus bonuses

Reports To: Plumbing Service Manager

About Service Today

At Service Today, every team member plays a vital role in delivering courteous, reliable service to residential customers in our region. We pride ourselves on honesty, integrity, and delivering peace of mind with each job completed.

In short, when you join Service Today, you're joining a team that values your skill and dedication, equips you with the tools and support you need, and empowers you to grow—while helping homeowners feel safe and comfortable, right when they need it most.

Why join our team?

• Dispatch from home
  
• Competitive Dental, Vision, and Healthcare Plans
• 401(k) with Company matching
• Short-Term and Company-Paid Long-Term Disability Insurance Plans
• Company-Paid Life Insurance
• PTO & 7 Paid Holidays
• Company Tool Replacement Program
• Excellent In-House and Field Training Program
• Team Atmosphere
• Continuing Education Reimbursement Benefits
• Employee Assistance Program (EAP)
• Referral Bonus Program
• Company Truck/ Fuel Card
• Company Provided Uniforms
• Pet Insurance and more!

What You’ll Do:

• Diagnose, repair, and maintain residential Plumbing systems
• Perform preventive maintenance and system inspections
• Provide excellent customer service by explaining work performed and answering questions
• Accurately document work orders, materials used, and recommendations
• Work closely with dispatch to ensure efficient scheduling and routing
• Maintain a clean, organized, and fully stocked service vehicle
• Follow safety procedures and company standards at all times
• Other duties as assigned

What We Are Looking For:

• Minimum 2 years of residential or light commercial Plumbing experience preferred
• Strong diagnostic skills and mechanical aptitude
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Valid driver’s license with a clean driving record
• High school diploma or equivalent (technical school a plus)
• Excellent written, verbal, and interpersonal skills
• Proficient in reading schematics
• Ability to work in confined spaces
• Great communication skills to establish customer rapport and encourage repeat business
• Goal-oriented
• Energetic, positive, and self-motivated

Pre-Employment Requirements

All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report. These are conducted in compliance with applicable laws and regulations.

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE